Consumer ADR in Europe
Civil Justice Systems
1st Edition
Published on 27. June 2012
Book
Hardback
503 pages
978-3-8329-7260-8 (ISBN)
Description
This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate, and how they can be improved. It describes ADR schemes in France, Germany, Lithuania, the Netherlands, Poland, Slovenia, Spain, Sweden and the United Kingdom as well as emerging pan-EU dispute resolution schemes.