Virtual Collaborative Writing in the Workplace

Beth L. Hewett holds a Ph.D. from The Catholic University of America and is a consultant in online communication in educational settings. She is an adjunct Associate Professor with the University of Maryland University College. Beth was an editor for Kairos: Journal of Rhetoric, Technology, and Pedagogy for seven years; all of this web-based journals interactions are conducted virtually. She also developed an online writing program for Smarthinking, Inc., the countrys leading Web-based learning support service. Beth is the author of The Online Writing Conference: A Guide for Teachers and Tutors (Heinemann Boynton-Cook, forthcoming 2010), co-author of Preparing Educators for Online Writing Instruction: Principles and Processes (NCTE, 2004), co-editor of Technology and English Studies: Innovative Professional Paths (Erlbaum, 2005), and author of various journal articles about writing, technology, and rhetoric. She is the national committee chair for the CCCCs Committee for Best Practices in Online Writing Instruction Also a professional writing coach, Beths webpage can be accessed at www.defendandpublish.com and she can be emailed at beth.hewett@comcast.net. She is the author of Good Words: Memorializing Through a Eulogy (Grief Illustrated Press, 2009) and is a grief facilitator trainer with the National Catholic Ministry for the Bereaved; she has developed numerous grief-healing workshops, seminars, and retreats.

Charlotte Robidoux holds a Ph.D. from The Catholic University of America and specializes in rhetoric, technical communication, and science. Charlotte's doctoral work focused on the role of rhetoric in genetics research. She is a content strategy manager for the Enterprise Storage & Servers division at HP and leads the organization's single-sourcing initiative, overseeing content reuse and the team's content management system. Her interest in collaboration stems from the development of processes for reusing content effectively across products. Because typically writers have been accustomed to working independently, they need best practices for writing collaboratively in virtual settings. Charlotte joined HP in 2000 and has worked in technical communication for over 17 years as an author, editor, and manager. She is a recipient of the Center for Information Development (CIDM) "Rare Bird" award for her work on an HP document tracking database. She began her career in technical communications as a consultant for Washington, DC. firms holding contracts with the Department of Defense, Department of the Navy, Environmental Protection Agency, and others. In addition to writing numerous articles of the CIDM Best Practices newsletter, she is the author of "Rhetorically Structured Content: Developing a Collaborative Single-Sourcing Curriculum" published in Technical Communication Quarterly, co-author of "Is There a Write Way to Collaborate?" published in STCs Intercom, and co-author of "Streamline Your Path to Metadata" published in The Information Management & Architecture Framework.