Joint Requirements Engineering
QFD for Rapid Customer-Focused Software and Internet-Development
Published on 28. June 2000
Book
Hardback
XVI, 296 pages
978-3-528-05736-7 (ISBN)
Description
Software development is becoming more and more complex and dynamic. The strength of traditional Requirements Engi-neering methods lies in formalization of existing user require-ments. However, if - such as in Internet applications, for exam-ple - requirements and/or technical solutions are unclear, a flexible, rapid process is required that integrates know-how of users and developers and focuses on the essential. Quality Function Deployment (QFD) meets these requirements. QFD is aimed at a software that presents not all technically possible characteristics but only those that are important for success. Requirements Engineering with QFD is goal-oriented, rapid, flexible and customer-oriented. The book includes a guide to the method and shows several practical examples from SAP AG and other companies.
More details
Series
Edition
2000
Language
English
Place of publication
Wiesbaden
Germany
Publishing group
Vieweg & Teubner
Target group
Research
Product notice
sewn/stitched
Cloth over boards
Illustrations
60
49 s/w Tabellen, 60 s/w Abbildungen
Dimensions
Height: 24 cm
Width: 17 cm
Weight
625 gr
ISBN-13
978-3-528-05736-7 (9783528057367)
Schweitzer Classification
Persons
The authors are researchers and lectures at the department of information systems at the University of Köln, Germany. They are founders of the QFD Institute Deutschland and also working outside the university as consultants.
· Assoc. Prof. Dr. Georg Herzwurm is awarded by the Akao Prize 2000 for the development and dissemination of QFD.
· Dipl.-Wirt. Inf. Sixten Schockert has collected several prac-tical experiences in applying QFD and is currently working on his dissertation on Requirements Engineering.
· Prof. Dr. Werner Mellis is director of the department for in-formation systems at the University of Köln.
Dr. Georg Herzwurm und Prof. Dr. Werner Mellis sind Mitbegründer des QFD-Instituts Deutschland, außerdem Forschende und Lehrende am Lehrstuhl für Wirtschaftsinformatik, Systementwicklung der Universität Köln, an dem auch Dipl.-Wirt. Inform. Sixten Schockert als wissenschaftlicher Mitarbeiter tätig ist. Die Autoren sind auch außeruniversitär in der Beratung und Schulung tätig.
· Assoc. Prof. Dr. Georg Herzwurm is awarded by the Akao Prize 2000 for the development and dissemination of QFD.
· Dipl.-Wirt. Inf. Sixten Schockert has collected several prac-tical experiences in applying QFD and is currently working on his dissertation on Requirements Engineering.
· Prof. Dr. Werner Mellis is director of the department for in-formation systems at the University of Köln.
Dr. Georg Herzwurm und Prof. Dr. Werner Mellis sind Mitbegründer des QFD-Instituts Deutschland, außerdem Forschende und Lehrende am Lehrstuhl für Wirtschaftsinformatik, Systementwicklung der Universität Köln, an dem auch Dipl.-Wirt. Inform. Sixten Schockert als wissenschaftlicher Mitarbeiter tätig ist. Die Autoren sind auch außeruniversitär in der Beratung und Schulung tätig.
Content
QFD Benefits and Success Stories, QFD Basics and Methodology, QFD Case Study SAP R/3, QFD Software Tools, Internet Based QFD, Advanced QFD Applications, QFD Success Factors
Kundenorientierung in der Softwareentwicklung - Ermittlung von Kundenanforderungen - Entwicklung erfolgreicher Produkte - Planung der Kundenzufriedenheit - Kundenorientiertes Produktbenchmarking
Kundenorientierung in der Softwareentwicklung - Ermittlung von Kundenanforderungen - Entwicklung erfolgreicher Produkte - Planung der Kundenzufriedenheit - Kundenorientiertes Produktbenchmarking