User-centered Information Design for Improved Software Usability
Published on 31. May 1998
Book
Hardback
280 pages
978-0-89006-946-2 (ISBN)
Description
This text helps the reader generate clear, effective documentation that is tailored to the information requirements of the end-user. Written for technical writers and their managers, quality assurance experts, and software engineers, the book describes a user-centered information design method (UCID) that should help ensure documentation conveys significant information for the user. The UCID shows how to: integrate the four major information components of a software system - user interface labels, messages, online and printed documentation; make sure these elements work together to improve usability; deploy iterative design and prototyping procedures that minimize flaws and save time and money; and guide technical writers effectively.
More details
Series
Edition
New
Language
English
Place of publication
Norwood
United States
Target group
Professional and scholarly
Product notice
Laminated cover
Illustrations
black & white illustrations
Dimensions
Height: 235 mm
Width: 160 mm
Thickness: 24 mm
Weight
499 gr
ISBN-13
978-0-89006-946-2 (9780890069462)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Pradeep Henry has more than 10 years professional experience in technical communication and usability engineering. He has written and edited for IBM's programming labs worldwide, and has designed and taught corporate courses in technical communication and user interface design. He received a B.S. in Physics and an M.A. in English, both from the University of Madras.
Content
Information -- Its Role in Software Usability. What is User-Centered Information Design (UCID). The UCID Process. Managing UCID. Analyzing Users and Tasks. Goal-Setting for Software Usability and Information Quality. Designing the Information Architecture. Designing the Specifications and Prototypes. Designing Interface Labels. Designing System Messages. Designing Online Information Elements. Designing Printed Information Elements. Achieving Critical Design Goals. Evaluating Information -- Two-Level Approach.