Agents of Change
Crossing the Post-Industrial Divide
Published on 20. March 2003
Book
Hardback
248 pages
978-0-19-926174-1 (ISBN)
Description
This work focuses on the transition faced by business organizations and their stakeholders as they move from protected markets to open competition, and it explores how these changes can be facilitated by outside interveners/agents. The four authors - two from Europe and two from the United States - have worked separately as consultants with leaders of many companies and unions facing these challenges, including AT&T, Lucent, Electricite de France, and the Italian State Railways (Ferrovie dello Stato). The reader is thus afforded an unusual insight into the process of change in a large organization - not only close-up accounts of what happened, but understanding of the relationship between the researcher/consultant and different groups within the organization - senior managers, HR people, unions, and ordinary employees.
Reviews / Votes
The authors, unlike so many in the field of future forecasting, do an admirable job of setting out their meta-narrative and offering a persuasive case for their views. * The Innovation Journal * In Agents of Change is to be found an authentically successful attempt to give life to the study of human organization. * The Innovation Journal * This is a stimulating and thought-provoking book. * Human Resource Management Journal *More details
Language
English
Place of publication
Oxford
United Kingdom
Target group
Professional and scholarly
Illustrations
numerous figures and tables
Dimensions
Height: 240 mm
Width: 161 mm
Thickness: 18 mm
Weight
540 gr
ISBN-13
978-0-19-926174-1 (9780199261741)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Charles Heckscher | Michael Maccoby | Rafael Ramirez
Agents of Change
Crossing the Post-Industrial Divide
Book
03/2003
Oxford University Press
€74.10
Shipment within 15-20 days
Persons
Charles Heckscher is a Professor in the Department of Labor Studies and Employment Relations at Rutgers University. His research focuses on organization change and its consequences for employees and unions, and on the possibilities for more collaborative and democratic forms of work. His books include The New Unionism, The Post-bureaucratic Organization, and White-Collar Blues.
Michael Maccoby is an anthropologist, psychoanalyst, and consultant on leadership strategy and organization. He is President of The Maccoby Group in Washington, DC and Director of the Project on Technology, Work and Character -- a not-for-profit research organization. He was formerly Director of the Program on Technology, Public Policy and Human Development at the Kennedy Shool, Harvard University. His books include The Gamesman: The New Corporate Leaders (Simon and Schuster 1976)
Rafael Ramirez is Professor in the Department of Management and Human Resources, HEC-Paris. He is also Visiting Professor of Scenarios and Corporate Strategy at Shell International in London; Senior Professional, SMG, Stockholm; and Visiting Associate Fellow at Templeton College, University of Oxford. His books include Designing Interactive Strategy (Wiley)
Pierre-Eric Tixier is Professor at the Institut d'Etudes Politiques de Paris, France.
Michael Maccoby is an anthropologist, psychoanalyst, and consultant on leadership strategy and organization. He is President of The Maccoby Group in Washington, DC and Director of the Project on Technology, Work and Character -- a not-for-profit research organization. He was formerly Director of the Program on Technology, Public Policy and Human Development at the Kennedy Shool, Harvard University. His books include The Gamesman: The New Corporate Leaders (Simon and Schuster 1976)
Rafael Ramirez is Professor in the Department of Management and Human Resources, HEC-Paris. He is also Visiting Professor of Scenarios and Corporate Strategy at Shell International in London; Senior Professional, SMG, Stockholm; and Visiting Associate Fellow at Templeton College, University of Oxford. His books include Designing Interactive Strategy (Wiley)
Pierre-Eric Tixier is Professor at the Institut d'Etudes Politiques de Paris, France.
Content
PART I: INTRODUCTION ; 1. Introduction ; 2. Overview of the Cases ; PART II: CASES ; 3. AT&T: Cooperation Is Not Enough ; 4. Ferrovie dello Stato [the Italian State Railways]: A Vision Without Agreement ; 5. Lucent: Towards Strategic Engagement ; 6. Electricite de France: Moving Towards the National Policy Level ; PART III: THE INTERVENTION APPROACH ; 7. A 'Full Engagement' Approach to Intervention ; 8. Techniques and Methods ; 9. The Consultant Role: Transference and Counter-Transference ; PART IV: THE EMERGING STAKEHOLDER REGIME ; 10. Assessing the Interventions: Achievements and Limitations ; 11. The Current Impasse ; 12. Towards Post-Industrial Relations