The Skilled Communicator in Social Work
Description
Bridging the gap between fundamental communication skills and more specialist skills, The Skilled Communicator combines in practical resource the knowledge and capabilities required to communicate effectively across a range of direct practice circumstances.
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Person
Karen Healy is Professor of Social Work at the University of Queensland, Australia. She has 28 years' experience as a social worker in diverse fields of practice, including education, child, youth and family services and health services. She is National President of the Australian Association of Social Workers, and is the author of the popular Palgrave textbooks Social Work Theories in Context and Social Work Methods and Skills.
Content
Preface.- Chapter 1: The Skilled Communicator in Social Work.- PART1: Foundations of the Working Alliance.- Chapter 2: Preparing to Communicate.- Chapter 3: Core Communication Skills.- Chapter 4: Communication and Heightened Emotions.- Chapter 5: Communication in response to Anger and Aggression.- PART 2: Communication and Diversity.- Chapter 6: Communication and Cultural Diversity.- Chapter 7: Communication with Children and Young People.- Chapter 8: Communication with Older Adults.- Chapter 9: Communication with People who have Mental Health Challenges.- Chapter 10: Differences and Disabilities Affecting Spoken Communication.- Chapter 11: Conclusion.