Hotel Operations Management
2nd Edition
Published on 9. March 2006
Book
Hardback
592 pages
978-0-13-171149-5 (ISBN)
Description
Appropriate for the Intro. to Hotel Operations or Intro. to Lodging course in Hospitality Management departments.
A compilation of skills and knowledge requirements to train a future hotel general manager to effectively supervise and efficiently-run a midsize full-service hotel.
A compilation of skills and knowledge requirements to train a future hotel general manager to effectively supervise and efficiently-run a midsize full-service hotel.
More details
Edition
2nd edition
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 264 mm
Width: 208 mm
Thickness: 25 mm
Weight
1250 gr
ISBN-13
978-0-13-171149-5 (9780131711495)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
David Hayes | Jack Ninemeier | Allisha Miller
Hotel Operations Management
Book
09/2016
3rd Edition
Pearson
€139.88
Shipment within 15-20 days
Previous edition
David K. Hayes | Jack D. Ninemeier
Hotel Operations Management
Book
09/2003
Pearson
€43.32
Article exhausted; check for reprint
Content
Chapter 1 -The Hotel Industry: Overview and Professional Career Opportunities
Chapter 2 -The Hotel General Manager
Chapter 3 -Management, Supervision and Service Skills for the G.M.
Chapter 4 - Human Resources
Chapter 5 -Accounting
Chapter 6 -Revenue Management
Chapter 7 -Sales and Marketing
Chapter 8 - The Front Office
Chapter 9 -Housekeeping
Chapter 10 -Food and Beverage
Chapter 11 -Facility Engineering and Maintenance
Chapter 12 -Safety and Property Security
Chapter 13 -Franchise Agreements and Management Contracts
Chapter 14 -Purchasing a Hotel
Chapter 15 - Managing in the Global Hotel Industry
Chapter 2 -The Hotel General Manager
Chapter 3 -Management, Supervision and Service Skills for the G.M.
Chapter 4 - Human Resources
Chapter 5 -Accounting
Chapter 6 -Revenue Management
Chapter 7 -Sales and Marketing
Chapter 8 - The Front Office
Chapter 9 -Housekeeping
Chapter 10 -Food and Beverage
Chapter 11 -Facility Engineering and Maintenance
Chapter 12 -Safety and Property Security
Chapter 13 -Franchise Agreements and Management Contracts
Chapter 14 -Purchasing a Hotel
Chapter 15 - Managing in the Global Hotel Industry