
Front Desk Management
Laura Hart(Editor)
Larsen and Keller Education (Publisher)
Published on 17. May 2018
Book
Hardback
238 pages
978-1-63549-664-2 (ISBN)
Description
The front desk or reception desk of an organization is the first department that greets the customer. Front desk management involves record-keeping of clientele, intimating customers and business partners about commercial information, answering queries, etc. between clients and the organization, scheduling appointments, etc. Other daily tasks such as housekeeping management, reception of guests, recording couriers, etc. are also a part of managing the front desk. This book is a complete source of knowledge on the present status of this important field. Students interested in front desk management will benefit from this book.
More details
Language
English
Place of publication
United States
Product notice
sewn/stitched
Cloth over boards
Dimensions
Height: 282 mm
Width: 208 mm
Thickness: 18 mm
Weight
810 gr
ISBN-13
978-1-63549-664-2 (9781635496642)
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Schweitzer Classification