Reliability Simplified
Going Beyond Quality to Keep Customers for Life
Published on 1. January 1999
Book
Mixed media product
225 pages
978-0-07-027051-0 (ISBN)
Description
Examining the most frequently overlooked step in search for total customer satisfaction: reliabilty, this text provides a framework for understanding the methodologies that result in improved reliability.
More details
Series
Language
English
Place of publication
New York
United States
Publishing group
McGraw-Hill Education - Europe
Target group
Professional and scholarly
Illustrations
illustrations
Dimensions
Height: 235 mm
Width: 189 mm
Weight
936 gr
ISBN-13
978-0-07-027051-0 (9780070270510)
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Schweitzer Classification