Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) Foundation Learning Guide (CCNP Collaboration Exam 300-075 CIPTV2)
3rd Edition
Will be published approx. on 7. April 2016
Book
Hardback
496 pages
978-1-58714-455-4 (ISBN)
Description
Now fully updated for Cisco's new CIPTV2 300-075 exam, Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) Foundation Learning Guide is your Cisco (R) authorized learning tool for CCNP (R) Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches advanced skills for implementing a Cisco Unified Collaboration solution in a multisite environment.
The authors show how to implement Uniform Resource Identifier (URI) dialing, globalized call routing, Intercluster Lookup Service and Global Dial Plan Replication, Cisco Service Advertisement Framework and Call Control Discovery, tail-end hop-off, Cisco Unified Survivable Remote Site Telephony, Enhanced Location Call Admission Control (CAC) and Automated Alternate Routing (AAR), and important mobility features.
They introduce each key challenge associated with Cisco Unified Communications (UC) multisite deployments, and present solutions-focused coverage of Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, and their interactions with Cisco Unified Communications Manager.
Each chapter opens with a topic list that clearly identifies its focus, ends with a quick-study summary of key concepts, and presents review questions to assess and reinforce your understanding. The authors present best practices based on Cisco Solutions Reference Network Designs and Cisco Validated Designs, and illustrate operation and troubleshooting via configuration examples and sample verification outputs.
This guide is ideal for all certification candidates who want to master all the topics covered on the CIPTV2 300-075 exam.
Shows how to craft a multisite dial plan that scales, allocates bandwidth appropriately, and supports QoS
Identifies common problems and proven solutions in multisite UC deployments
Introduces best practice media architectures, including remote conferencing and centralized transcoding
Thoroughly reviews PSTN and intersite connectivity options
Shows how to provide remote site telephony and branch redundancy
Covers bandwidth reservation at UC application level with CAC
Explains how to plan and deploy Cisco Device Mobility, Extension Mobility, and Unified Mobility
Walks through deployment of Cisco Video Communication Server and Expressway series, including user and endpoint provisioning
Covers Cisco UCM and Cisco VCS interconnections
Shows how to use Cisco UC Mobile and Remote Access
Covers fallback methods for overcoming IP WAN failure
Demonstrates NAT traversal for video and IM devices via VCS Expressway
Introduces dynamic dial plan learning via GDPR, SAD, or CCD
The authors show how to implement Uniform Resource Identifier (URI) dialing, globalized call routing, Intercluster Lookup Service and Global Dial Plan Replication, Cisco Service Advertisement Framework and Call Control Discovery, tail-end hop-off, Cisco Unified Survivable Remote Site Telephony, Enhanced Location Call Admission Control (CAC) and Automated Alternate Routing (AAR), and important mobility features.
They introduce each key challenge associated with Cisco Unified Communications (UC) multisite deployments, and present solutions-focused coverage of Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, and their interactions with Cisco Unified Communications Manager.
Each chapter opens with a topic list that clearly identifies its focus, ends with a quick-study summary of key concepts, and presents review questions to assess and reinforce your understanding. The authors present best practices based on Cisco Solutions Reference Network Designs and Cisco Validated Designs, and illustrate operation and troubleshooting via configuration examples and sample verification outputs.
This guide is ideal for all certification candidates who want to master all the topics covered on the CIPTV2 300-075 exam.
Shows how to craft a multisite dial plan that scales, allocates bandwidth appropriately, and supports QoS
Identifies common problems and proven solutions in multisite UC deployments
Introduces best practice media architectures, including remote conferencing and centralized transcoding
Thoroughly reviews PSTN and intersite connectivity options
Shows how to provide remote site telephony and branch redundancy
Covers bandwidth reservation at UC application level with CAC
Explains how to plan and deploy Cisco Device Mobility, Extension Mobility, and Unified Mobility
Walks through deployment of Cisco Video Communication Server and Expressway series, including user and endpoint provisioning
Covers Cisco UCM and Cisco VCS interconnections
Shows how to use Cisco UC Mobile and Remote Access
Covers fallback methods for overcoming IP WAN failure
Demonstrates NAT traversal for video and IM devices via VCS Expressway
Introduces dynamic dial plan learning via GDPR, SAD, or CCD
More details
Edition
3rd edition
Language
English
Place of publication
Indianapolis
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 30 mm
Width: 200 mm
Thickness: 234 mm
Weight
900 gr
ISBN-13
978-1-58714-455-4 (9781587144554)
Schweitzer Classification
Other editions
Previous edition
Chris Olsen
Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) Foundation Learning Guide
(CCNP Voice CIPT2 642-457)
Book
09/2011
2nd Edition
Cisco Press
€76.94
Article exhausted; check for reprint
Persons
William Alexander Hannah , CCIE Collaboration #25853, CCSI #32072, along with numerous other Cisco Unified Communications and data center specializations, and VMware certifications, has been an independent IT and telephony consultant, author, and tchnical editor for more than 12 years. He has been a technical trainer for more than 8 years and has taught more than 20 different courses for Cisco. Alex is a Senior Courseware Developer and Subject Matter Expert for Global Knowledge, designing all CCNP Collaboration courseware, labs, and infrastructure. He has done a wide array of IT and telephony consulting for many different companies along the eastern portion of the United States. A former Senior Architect and Senior Presales Engineer for two Cisco Gold Partners in the Southern Virginia area, Alex is now the principal owner of Hannah Technologies LLC, an IT consulting and training firm based in Midlothian, Virginia. Alex has implemented advanced IP telephony and video installations in his area for more than 12 years. When he is not working, he can be found on a boat, wakeboarding with friends and family. He can be reached at alex@hannahtechnologies.com .
Akhil Behl, CCIE Emeritus No. 19564, is a passionate IT executive with a key focus on the cloud and security. He has 18+ years of experience in the IT industry working across several leadership, advisory, consultancy, and business development profiles with various organizations. His technology and business specializations include cloud, security, infrastructure, data center, and business communication technologies. Currently, he leads business development for the cloud for a global systems integrator.
Akhil has written multiple titles on security and business communication technologies. In addition, he has contributed as technical editor for more than a dozen books on security, networking, and information technology. He also has published four books with Pearson Education/Cisco Press.
He has published several research papers in national and international journals, including IEEE Xplore, and presented at various IEEE conferences, as well as other prominent ICT, security, and telecom events. Writing and mentoring are his passion and a part of his life.
He holds CCIE Emeritus (Collaboration and Security), Azure Solutions Architect Expert, Google Professional Cloud Architect, Azure AI Certified Associate, Azure Data Fundamentals, CCSK, CHFI, PMP, ITIL, VCP, TOGAF, CEH, ISM, CCDP, and many other industry certifications. He has a bachelor's degree in technology and a master's of business administration degree.
Akhil Behl, CCIE Emeritus No. 19564, is a passionate IT executive with a key focus on the cloud and security. He has 18+ years of experience in the IT industry working across several leadership, advisory, consultancy, and business development profiles with various organizations. His technology and business specializations include cloud, security, infrastructure, data center, and business communication technologies. Currently, he leads business development for the cloud for a global systems integrator.
Akhil has written multiple titles on security and business communication technologies. In addition, he has contributed as technical editor for more than a dozen books on security, networking, and information technology. He also has published four books with Pearson Education/Cisco Press.
He has published several research papers in national and international journals, including IEEE Xplore, and presented at various IEEE conferences, as well as other prominent ICT, security, and telecom events. Writing and mentoring are his passion and a part of his life.
He holds CCIE Emeritus (Collaboration and Security), Azure Solutions Architect Expert, Google Professional Cloud Architect, Azure AI Certified Associate, Azure Data Fundamentals, CCSK, CHFI, PMP, ITIL, VCP, TOGAF, CEH, ISM, CCDP, and many other industry certifications. He has a bachelor's degree in technology and a master's of business administration degree.
Content
Introduction xxi
Chapter 1 Cisco Collaboration Solution Multisite Deployment Considerations 1
Multisite Deployment Issues Overview 2
Voice and Video Call Quality Issues 5
Bandwidth Challenges 7
Availability Challenges 10
Dial Plan Challenges 12
Overlapping Numbers 12
Nonconsecutive Numbers 13
Variable-Length Numbering 13
Direct Inward Dialing (DID) Ranges and E.164 Addressing 14
Optimized Call Routing 15
Various PSTN Requirements 16
Scalability 17
Fixed Versus Variable-Length Numbering Plans 17
Detection of End of Dialing in Variable-Length Numbering Plans 20
Optimized Call Routing and PSTN Backup 22
PSTN Requirements 23
Issues Caused by Different Methods of PSTN Dialing 24
Dial Plan Scalability Issues 26
NAT and Security Issues 27
Summary 29
References 30
Review Questions 30
Chapter 2 Understanding Multisite Deployment Solutions 33
Multisite Deployment Solution Overview 34
Quality of Service 36
QoS Advantages 37
Overview of Solutions for Bandwidth Challenges 39
Low-Bandwidth Codecs and RTP Header Compression 41
Codec Configuration in CUCM 42
Disabling the Annunciator for Remote Branches 43
Local Versus Remote Conference Bridges 44
Transcoders 44
Leading Practices for Transcoder Design 45
Mixed Conference Bridge 46
Multicast MOH from the Branch Router Flash 47
An Example of Multicast MOH from the Branch Router Flash 49
An Example of Multicast MOH from the Branch Router Flash Cisco IOS Configuration 51
Alternatives to Multicast MOH from Remote Site Router Flash 52
Preventing Too Many Calls by CUCM Call Admission Control 52
Availability 53
PSTN Backup 55
MGCP Fallback 55
Fallback for IP Phones: SRST, CME SRST, or SIP SRST 56
Using CFUR to Reach Remote Site Cisco IP Phones During WAN
Failure 58
Using CFUR to Reach Users of Unregistered Software IP Phones on
Other Devices 58
AAR and CFNB 59
Mobility Solutions 60
Overview of Dial Plan Solutions 61
NAT and Security Solutions 62
CUBE in Flow-Through Mode 62
Cisco Expressway C and Cisco Expressway E As a Solution to NAT and
Security Issues in a Multisite Environment 63
Summary 64
References 65
Review Questions 65
Chapter 3 Overview of PSTN and Intersite Connectivity Options 69
Overview of Multisite Connection Options 70
CUCM Connection Options Overview 71
Cisco IOS Gateway Protocol Functions Review 72
SIP Trunk Characteristics 73
H.323 Trunk Overview 74
Trunk Implementation Overview 76
Gatekeeper-Controlled ICT and H.225 Trunk Configuration 77
Trunk Types Used by Special Applications 78
Dial Plan Requirements for Multisite Deployments with Distributed Call Processing 79
Implementing Site Codes for On-Net Calls 81
Digit-Manipulation Requirements When Using Access and Site Codes 82
Access and Site Code Requirements for Centralized Call-Processing Deployments 83
Implementing PSTN Access in Cisco IOS Gateways 84
PSTN Access Example 85
Transformation of Incoming Calls Using ISDN TON 85
ISDN TON Example: Calling Number Transformation of Incoming Call 87
Implementing Selective PSTN Breakout 88
Configuring IP Phones to Use Local PSTN Gateway 88
Implementing PSTN Backup for On-Net Intersite Calls 90
Digit-Manipulation Requirements for PSTN Backup of On-Net Intersite Calls 90
Implementing TEHO 92
TEHO Example Without Local Route Groups 93
TEHO Example with Local Route Groups 95
Implementing Globalized Call Routing 96
Globalized Call Routing: Number Formats 98
Normalization of Localized Call Ingress on Gateways 102
Normalization of Localized Call Ingress from Phones 104
Localized Call Egress at Gateways 105
Localized Call Egress at Phones 107
Globalized Call Routing Example: Emergency Dialing 109
Considering Globalized Call Routing Interdependencies 112
Globalized Call Routing and TEHO Advantages 113
Globalized Call Routing TEHO Example 113
Summary 115
References 116
Review Questions 116
Chapter 4 URI-Based Dial Plan for Multisite Deployments 119
URI Dialing Overview 120
URI Endpoint Addressing Overview 123
URI Partitions and Calling Search Spaces 125
URI Call Sources Overview 126
Blended Addressing 127
FQDNs in Directory URIs 128
URI Call Routing 129
Non-Numeric URI Call Routing Process 132
Numeric URI Call Routing Process 134
Routing URI Calls over SIP Trunks 134
Summary 136
References 137
Review Questions 137
Chapter 5 Remote Site Telephony and Branch Redundancy Options 141
Cisco Unified Communications Manager Express 141
Cisco Business Edition 143
Survivable Remote Site Telephony 144
SRST and E-SRST Configuration 146
SRST IOS Dial Plan 148
CUCM SRST Configuration 149
Multicast Music on Hold in SRST 150
MGCP Fallback 153
Cisco Call Forward Unregistered 154
Summary 156
References 156
Review Questions 156
Chapter 6 Cisco Collaboration Solution Bandwidth Management 159
Bandwidth Management Options 159
Voice and Video Codecs 161
Codec Selection 162
Media Resource Group and Media Resource Group List 166
Multicast Music on Hold 168
Multicast MOH IP Address and Port Considerations 172
Local Conference Bridge 172
Transcoder 176
Summary 179
References 180
Review Questions 180
Chapter 7 Call Admission Control (CAC) Implementation 183
Call Admission Control Characteristics 184
CUCM Call Admission Control 184
Location-Based CAC 185
Location Bandwidth Manager 187
Enhanced Location-Based CAC 189
Resource Reservation Protocol 196
RSVP Configuration 198
RSVP SIP Preconditions 199
Automated Alternate Routing 202
IOS Call Admission Control 204
Local CAC 204
Reservation-Based CAC 205
Measurement-Based CAC 206
Summary 206
References 206
Review Questions 207
Chapter 8 Implementing Cisco Device Mobility 209
Device Roaming Overview 210
Issues with Roaming Devices 210
Using Device Mobility to Solve Roaming Device Issues 212
Device Mobility Overview 213
Device Mobility: Dynamic Phone Configuration Parameters 213
Device Mobility Dynamic Configuration by Location-Dependent Device Pools 216
Device Mobility Configuration Elements 217
Relationship Between Device Mobility Configuration Elements 218
Device Mobility Operation 220
Device Mobility Operation Flowchart 221
Device Mobility Considerations 224
Review of Line and Device CSSs 225
Device Mobility and CSSs 225
Examples of Different Call-Routing Paths Based on Device Mobility Groups and Tail-End Hop-Off 226
Device Mobility Interaction with Globalized Call Routing 228
Advantages of Using Local Route Groups and Globalized Call Routing 229
An Example of Globalized Call Routing That Is Not Configured with a Different Device Mobility Group 230
An Example of Globalized Call Routing That Is Not Configured with the Same Device Mobility Group 231
An Example of Globalized Call Routing 232
Device Mobility Configuration 233
Summary 236
References 237
Review Questions 237
Chapter 9 Cisco Extension Mobility 241
Overview of Roaming Between Sites 241
Challenges with Roaming Users 242
CUCM Extension Mobility Overview and Characteristics 243
Extension Mobility: Dynamic Phone Configuration Parameters 244
Extension Mobility with Dynamic Phone Configuration by Device Profiles 245
CUCM Extension Mobility Operation 245
Cisco Extension Mobility and CSSs 247
CUCM Extension Mobility Device Profile Overview 248
Relationship Between Extension Mobility Configuration Elements 249
Default Device Profile and Feature Safe 251
CUCM Extension Mobility Configuration 252
Summary 257
References 257
Review Questions 257
Chapter 10 Implementing Cisco Unified Mobility 261
Cisco Unified Mobility Overview 262
Mobile Connect and Mobile Voice Access Characteristics 263
Cisco Unified Mobility Call Flow 264
Mobile Connect Call Flow 264
Mobile Voice Access Call Flow 266
Cisco Unified Mobility Implementation Requirements 267
Cisco Unified Mobility Configuration Elements 268
Cisco Unified Mobility MGCP or SCCP Gateway PSTN Access 271
MVA Call Flow with MGCP or SCCP PSTN Gateway Access 272
Calling Search Space Handling in Cisco Unified Mobility 273
CSS Handling in Mobile Voice Access 273
Cisco Unified Mobility Access List Functions 274
Operation of Time-of-Day Access Control 274
Cisco Unified Mobility Configuration 275
Configuring Mobile Connect 275
Configuring Mobile Voice Access 281
Summary 284
References 285
Review Questions 285
Chapter 11 Cisco Video Communication Server and Expressway Deployment 287
Cisco VCS and Expressway Series Overview 288
CUCM with Cisco Expressway Series 289
Cisco VCS Control 289
Cisco VCS-C with Cisco VCS Expressway 290
CUCM and Cisco VCS-C (Combined Solution) 290
Common Terminology for Cisco Video and Legacy Video 290
Cisco VCS and Cisco Expressway Series Deployment Options 292
Cisco VCS Deployment 292
Cisco Expressway Series Deployment 293
CUCM and Cisco VCS-C Interconnection 295
Cisco VCS and Cisco Expressway Series Platforms, Licenses, and Features 296
Cisco VCS and Cisco Expressway Licensing 297
Cisco VCS and Cisco Expressway Feature Comparison 297
Cisco VCS and Cisco Expressway Clustering 298
Clustering Considerations 299
Cluster Deployment Overview 300
Cisco VCS and Cisco Expressway Series Initial Configuration 301
Summary 306
References 306
Review Questions 307
Chapter 12 Deploying Users and Endpoints in Cisco VCS Control 311
Cisco VCS User Authentication Options 312
LDAP Authentication Configuration Example 313
Endpoint Registration 314
Endpoint Authentication 316
Cisco VCS Authentication Methods 317
Registration Restriction Policy 318
Cisco TMS Provisioning 319
Deploying Cisco Jabber Video for TelePresence 320
Cisco VCS Zones 320
Local Zone 321
Default Subzone 322
Subzone 323
Traversal Subzone 323
Links 324
Zone Bandwidth Restrictions: Within 325
Zone Bandwidth Restrictions: In&Out 325
Zone Bandwidth Restrictions: Total 326
Pipes 327
Pipe Bandwidth Restrictions 328
Summary 329
References 330
Review Questions 330
Chapter 13 Interconnecting Cisco Unified Communications Manager and Cisco Video Control Server 333
Cisco Unified Communications Manager and Cisco VCS Interconnection Overview 334
Call Flow Between CUCM and Cisco VCS 335
Cisco VCS Dial Plan Components 337
Transforms 338
Admin Policy 338
FindMe Feature 339
Search Rules 340
Configuration of CUCM and Cisco VCS Interconnections 340
FindMe Configuration Procedure 341
Summary 344
References 345
Review Questions 345
Chapter 14 Cisco Unified Communications Mobile and Remote Access 349
Cisco Mobile Remote Access Overview 349
Cisco Mobile Remote Access Components 351
Cisco Mobile Remote Access Operation 352
Cisco Mobile Remote Access Firewall Traversal 352
HTTPS Reverse Proxy 354
DNS SRV Setup 354
Registering Remote Jabber Client with CUCM 355
Cisco Unified Communications Mobile and Remote Access Configuration 357
CUCM Configuration for Cisco Unified Communications MRA 358
IM&P Configuration for Cisco Unified Communications MRA 363
Cisco Expressway (Expressway-C and Expressway-E) Configuration for Cisco Unified Communications MRA 366
Troubleshooting Cisco MRA 373
Summary 373
References 374
Review Questions 374
Chapter 15 Cisco Inter-Cluster Lookup Service (ILS) and Global Dial Plan
Replication (GDPR) 377
Inter-Cluster Lookup Service Overview 378
ILS Networking Overview 378
ILS Networking Configuration 380
ILS-Based SIP URI Dialing/Routing 381
ILS Calls Via SIP Trunk and Cisco Unified Border Element 383
Directory URI, Enterprise Alternate, and +E.164 Alternate Number Exchange 385
Global Dial Plan Replication Overview 386
GDPR Configuration 388
Global Dial Plan Catalogs 391
Summary 393
References 393
Review Questions 394
Chapter 16 Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD) 397
Complex Dial Plan Implementation Challenges 397
Cisco Service Advertisement Framework Overview 399
SAF Architecture 399
SAF Characteristics and Operation 402
SAF Clients 402
SAF Client Protocol 403
SAF Forwarders (SAF Forwarding Nodes) 403
SAF Forwarder Protocol 405
SAF Message 406
Call Control Discovery Service Overview 406
Call Control Discovery Schema 408
CCD Characteristics and Operation 408
Use Case 1: Normal Calls via SAF-Enabled Network to Remote Call Control 410
Use Case 2: Calls via PSTN When the SAF Forwarder Is Down 411
Use Case 3: Normal Calls via SAF-Enabled Network to CUBE 411
SAF and CCD Configuration 412
SAF Client Configuration 412
SAF Forwarder Configuration 417
Summary 419
References 420
Review Questions 420
Appendix A Answers Appendix 423
Glossary 429
978158714554, TOC, 2/22/2016
Chapter 1 Cisco Collaboration Solution Multisite Deployment Considerations 1
Multisite Deployment Issues Overview 2
Voice and Video Call Quality Issues 5
Bandwidth Challenges 7
Availability Challenges 10
Dial Plan Challenges 12
Overlapping Numbers 12
Nonconsecutive Numbers 13
Variable-Length Numbering 13
Direct Inward Dialing (DID) Ranges and E.164 Addressing 14
Optimized Call Routing 15
Various PSTN Requirements 16
Scalability 17
Fixed Versus Variable-Length Numbering Plans 17
Detection of End of Dialing in Variable-Length Numbering Plans 20
Optimized Call Routing and PSTN Backup 22
PSTN Requirements 23
Issues Caused by Different Methods of PSTN Dialing 24
Dial Plan Scalability Issues 26
NAT and Security Issues 27
Summary 29
References 30
Review Questions 30
Chapter 2 Understanding Multisite Deployment Solutions 33
Multisite Deployment Solution Overview 34
Quality of Service 36
QoS Advantages 37
Overview of Solutions for Bandwidth Challenges 39
Low-Bandwidth Codecs and RTP Header Compression 41
Codec Configuration in CUCM 42
Disabling the Annunciator for Remote Branches 43
Local Versus Remote Conference Bridges 44
Transcoders 44
Leading Practices for Transcoder Design 45
Mixed Conference Bridge 46
Multicast MOH from the Branch Router Flash 47
An Example of Multicast MOH from the Branch Router Flash 49
An Example of Multicast MOH from the Branch Router Flash Cisco IOS Configuration 51
Alternatives to Multicast MOH from Remote Site Router Flash 52
Preventing Too Many Calls by CUCM Call Admission Control 52
Availability 53
PSTN Backup 55
MGCP Fallback 55
Fallback for IP Phones: SRST, CME SRST, or SIP SRST 56
Using CFUR to Reach Remote Site Cisco IP Phones During WAN
Failure 58
Using CFUR to Reach Users of Unregistered Software IP Phones on
Other Devices 58
AAR and CFNB 59
Mobility Solutions 60
Overview of Dial Plan Solutions 61
NAT and Security Solutions 62
CUBE in Flow-Through Mode 62
Cisco Expressway C and Cisco Expressway E As a Solution to NAT and
Security Issues in a Multisite Environment 63
Summary 64
References 65
Review Questions 65
Chapter 3 Overview of PSTN and Intersite Connectivity Options 69
Overview of Multisite Connection Options 70
CUCM Connection Options Overview 71
Cisco IOS Gateway Protocol Functions Review 72
SIP Trunk Characteristics 73
H.323 Trunk Overview 74
Trunk Implementation Overview 76
Gatekeeper-Controlled ICT and H.225 Trunk Configuration 77
Trunk Types Used by Special Applications 78
Dial Plan Requirements for Multisite Deployments with Distributed Call Processing 79
Implementing Site Codes for On-Net Calls 81
Digit-Manipulation Requirements When Using Access and Site Codes 82
Access and Site Code Requirements for Centralized Call-Processing Deployments 83
Implementing PSTN Access in Cisco IOS Gateways 84
PSTN Access Example 85
Transformation of Incoming Calls Using ISDN TON 85
ISDN TON Example: Calling Number Transformation of Incoming Call 87
Implementing Selective PSTN Breakout 88
Configuring IP Phones to Use Local PSTN Gateway 88
Implementing PSTN Backup for On-Net Intersite Calls 90
Digit-Manipulation Requirements for PSTN Backup of On-Net Intersite Calls 90
Implementing TEHO 92
TEHO Example Without Local Route Groups 93
TEHO Example with Local Route Groups 95
Implementing Globalized Call Routing 96
Globalized Call Routing: Number Formats 98
Normalization of Localized Call Ingress on Gateways 102
Normalization of Localized Call Ingress from Phones 104
Localized Call Egress at Gateways 105
Localized Call Egress at Phones 107
Globalized Call Routing Example: Emergency Dialing 109
Considering Globalized Call Routing Interdependencies 112
Globalized Call Routing and TEHO Advantages 113
Globalized Call Routing TEHO Example 113
Summary 115
References 116
Review Questions 116
Chapter 4 URI-Based Dial Plan for Multisite Deployments 119
URI Dialing Overview 120
URI Endpoint Addressing Overview 123
URI Partitions and Calling Search Spaces 125
URI Call Sources Overview 126
Blended Addressing 127
FQDNs in Directory URIs 128
URI Call Routing 129
Non-Numeric URI Call Routing Process 132
Numeric URI Call Routing Process 134
Routing URI Calls over SIP Trunks 134
Summary 136
References 137
Review Questions 137
Chapter 5 Remote Site Telephony and Branch Redundancy Options 141
Cisco Unified Communications Manager Express 141
Cisco Business Edition 143
Survivable Remote Site Telephony 144
SRST and E-SRST Configuration 146
SRST IOS Dial Plan 148
CUCM SRST Configuration 149
Multicast Music on Hold in SRST 150
MGCP Fallback 153
Cisco Call Forward Unregistered 154
Summary 156
References 156
Review Questions 156
Chapter 6 Cisco Collaboration Solution Bandwidth Management 159
Bandwidth Management Options 159
Voice and Video Codecs 161
Codec Selection 162
Media Resource Group and Media Resource Group List 166
Multicast Music on Hold 168
Multicast MOH IP Address and Port Considerations 172
Local Conference Bridge 172
Transcoder 176
Summary 179
References 180
Review Questions 180
Chapter 7 Call Admission Control (CAC) Implementation 183
Call Admission Control Characteristics 184
CUCM Call Admission Control 184
Location-Based CAC 185
Location Bandwidth Manager 187
Enhanced Location-Based CAC 189
Resource Reservation Protocol 196
RSVP Configuration 198
RSVP SIP Preconditions 199
Automated Alternate Routing 202
IOS Call Admission Control 204
Local CAC 204
Reservation-Based CAC 205
Measurement-Based CAC 206
Summary 206
References 206
Review Questions 207
Chapter 8 Implementing Cisco Device Mobility 209
Device Roaming Overview 210
Issues with Roaming Devices 210
Using Device Mobility to Solve Roaming Device Issues 212
Device Mobility Overview 213
Device Mobility: Dynamic Phone Configuration Parameters 213
Device Mobility Dynamic Configuration by Location-Dependent Device Pools 216
Device Mobility Configuration Elements 217
Relationship Between Device Mobility Configuration Elements 218
Device Mobility Operation 220
Device Mobility Operation Flowchart 221
Device Mobility Considerations 224
Review of Line and Device CSSs 225
Device Mobility and CSSs 225
Examples of Different Call-Routing Paths Based on Device Mobility Groups and Tail-End Hop-Off 226
Device Mobility Interaction with Globalized Call Routing 228
Advantages of Using Local Route Groups and Globalized Call Routing 229
An Example of Globalized Call Routing That Is Not Configured with a Different Device Mobility Group 230
An Example of Globalized Call Routing That Is Not Configured with the Same Device Mobility Group 231
An Example of Globalized Call Routing 232
Device Mobility Configuration 233
Summary 236
References 237
Review Questions 237
Chapter 9 Cisco Extension Mobility 241
Overview of Roaming Between Sites 241
Challenges with Roaming Users 242
CUCM Extension Mobility Overview and Characteristics 243
Extension Mobility: Dynamic Phone Configuration Parameters 244
Extension Mobility with Dynamic Phone Configuration by Device Profiles 245
CUCM Extension Mobility Operation 245
Cisco Extension Mobility and CSSs 247
CUCM Extension Mobility Device Profile Overview 248
Relationship Between Extension Mobility Configuration Elements 249
Default Device Profile and Feature Safe 251
CUCM Extension Mobility Configuration 252
Summary 257
References 257
Review Questions 257
Chapter 10 Implementing Cisco Unified Mobility 261
Cisco Unified Mobility Overview 262
Mobile Connect and Mobile Voice Access Characteristics 263
Cisco Unified Mobility Call Flow 264
Mobile Connect Call Flow 264
Mobile Voice Access Call Flow 266
Cisco Unified Mobility Implementation Requirements 267
Cisco Unified Mobility Configuration Elements 268
Cisco Unified Mobility MGCP or SCCP Gateway PSTN Access 271
MVA Call Flow with MGCP or SCCP PSTN Gateway Access 272
Calling Search Space Handling in Cisco Unified Mobility 273
CSS Handling in Mobile Voice Access 273
Cisco Unified Mobility Access List Functions 274
Operation of Time-of-Day Access Control 274
Cisco Unified Mobility Configuration 275
Configuring Mobile Connect 275
Configuring Mobile Voice Access 281
Summary 284
References 285
Review Questions 285
Chapter 11 Cisco Video Communication Server and Expressway Deployment 287
Cisco VCS and Expressway Series Overview 288
CUCM with Cisco Expressway Series 289
Cisco VCS Control 289
Cisco VCS-C with Cisco VCS Expressway 290
CUCM and Cisco VCS-C (Combined Solution) 290
Common Terminology for Cisco Video and Legacy Video 290
Cisco VCS and Cisco Expressway Series Deployment Options 292
Cisco VCS Deployment 292
Cisco Expressway Series Deployment 293
CUCM and Cisco VCS-C Interconnection 295
Cisco VCS and Cisco Expressway Series Platforms, Licenses, and Features 296
Cisco VCS and Cisco Expressway Licensing 297
Cisco VCS and Cisco Expressway Feature Comparison 297
Cisco VCS and Cisco Expressway Clustering 298
Clustering Considerations 299
Cluster Deployment Overview 300
Cisco VCS and Cisco Expressway Series Initial Configuration 301
Summary 306
References 306
Review Questions 307
Chapter 12 Deploying Users and Endpoints in Cisco VCS Control 311
Cisco VCS User Authentication Options 312
LDAP Authentication Configuration Example 313
Endpoint Registration 314
Endpoint Authentication 316
Cisco VCS Authentication Methods 317
Registration Restriction Policy 318
Cisco TMS Provisioning 319
Deploying Cisco Jabber Video for TelePresence 320
Cisco VCS Zones 320
Local Zone 321
Default Subzone 322
Subzone 323
Traversal Subzone 323
Links 324
Zone Bandwidth Restrictions: Within 325
Zone Bandwidth Restrictions: In&Out 325
Zone Bandwidth Restrictions: Total 326
Pipes 327
Pipe Bandwidth Restrictions 328
Summary 329
References 330
Review Questions 330
Chapter 13 Interconnecting Cisco Unified Communications Manager and Cisco Video Control Server 333
Cisco Unified Communications Manager and Cisco VCS Interconnection Overview 334
Call Flow Between CUCM and Cisco VCS 335
Cisco VCS Dial Plan Components 337
Transforms 338
Admin Policy 338
FindMe Feature 339
Search Rules 340
Configuration of CUCM and Cisco VCS Interconnections 340
FindMe Configuration Procedure 341
Summary 344
References 345
Review Questions 345
Chapter 14 Cisco Unified Communications Mobile and Remote Access 349
Cisco Mobile Remote Access Overview 349
Cisco Mobile Remote Access Components 351
Cisco Mobile Remote Access Operation 352
Cisco Mobile Remote Access Firewall Traversal 352
HTTPS Reverse Proxy 354
DNS SRV Setup 354
Registering Remote Jabber Client with CUCM 355
Cisco Unified Communications Mobile and Remote Access Configuration 357
CUCM Configuration for Cisco Unified Communications MRA 358
IM&P Configuration for Cisco Unified Communications MRA 363
Cisco Expressway (Expressway-C and Expressway-E) Configuration for Cisco Unified Communications MRA 366
Troubleshooting Cisco MRA 373
Summary 373
References 374
Review Questions 374
Chapter 15 Cisco Inter-Cluster Lookup Service (ILS) and Global Dial Plan
Replication (GDPR) 377
Inter-Cluster Lookup Service Overview 378
ILS Networking Overview 378
ILS Networking Configuration 380
ILS-Based SIP URI Dialing/Routing 381
ILS Calls Via SIP Trunk and Cisco Unified Border Element 383
Directory URI, Enterprise Alternate, and +E.164 Alternate Number Exchange 385
Global Dial Plan Replication Overview 386
GDPR Configuration 388
Global Dial Plan Catalogs 391
Summary 393
References 393
Review Questions 394
Chapter 16 Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD) 397
Complex Dial Plan Implementation Challenges 397
Cisco Service Advertisement Framework Overview 399
SAF Architecture 399
SAF Characteristics and Operation 402
SAF Clients 402
SAF Client Protocol 403
SAF Forwarders (SAF Forwarding Nodes) 403
SAF Forwarder Protocol 405
SAF Message 406
Call Control Discovery Service Overview 406
Call Control Discovery Schema 408
CCD Characteristics and Operation 408
Use Case 1: Normal Calls via SAF-Enabled Network to Remote Call Control 410
Use Case 2: Calls via PSTN When the SAF Forwarder Is Down 411
Use Case 3: Normal Calls via SAF-Enabled Network to CUBE 411
SAF and CCD Configuration 412
SAF Client Configuration 412
SAF Forwarder Configuration 417
Summary 419
References 420
Review Questions 420
Appendix A Answers Appendix 423
Glossary 429
978158714554, TOC, 2/22/2016