Quality Management Handbook

This handbook provides an overview of recent developments in quality management for businesses with some focus on the management accounting function. The editors have compiled contributions on a range of subjects including methods of implementing a quality approach, measuring the cost of quality, examining government's role in total quality, total quality for customers/suppliers, and an analysis of the success of the UK National Quality Campaign.
 
This handbook provides an overview of recent developments in quality management for businesses with some focus on the management accounting function. The editors have compiled contributions on a range of subjects including methods of implementing a quality approach, measuring the cost of quality, examining government's role in total quality, total quality for customers/suppliers, and an analysis of the success of the UK National Quality Campaign.