Increasing Participatory Engagement through Technology and Design
Description
This broad-ranging edited collection highlights the role that technology can play in increasing community engagement in participatory design, now and in the future.
Challenging conventional notions of participatory design, this volume provides innovative solutions in areas such as democracy, sustainable living, smart cities, energy, and transport. Design has the capacity to engage citizens and communities in new and different ways, and since the onset of the Covid-19 pandemic, it has become increasingly important to rethink how services and engagement can be made digital. Each chapter demonstrates applied and potential uses of emerging technologies as a form of engagement with select case studies from South and North America, Europe, and Asia, all grounded in participatory theories, methods, and practices. Together, they explore how the green transition, the move to Industry 5.0, global-centric design, or systemic design approaches play a role in citizen engagement when current paradigms are being challenged. Leading practitioners and researchers cover topics such as crowd-sourcing information gathering, visual and systems thinking, creativity tools, participatory budgeting and governance, online participation, and citizen engagement to bridge communities and government.
This interdisciplinary book provides theoretical and practical knowledge for those who work with citizens, communities, and participants in multiple contexts, including designers in the fields of interaction and user experience design, product design, service and system design, social design, and design for policy and governance. It will also appeal to managers, public and private sector planners, engineers, and policymakers.
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Persons
Mari Suoheimo is an Associate Professor at The Oslo School of Architecture and Design, Norway. Her main research focus is on how to approach wicked problems in service design. Suoheimo is also part of the editorial board of the Design Journal and the Contexts Systemic Design Journal.
Jonna Häkkilä is Professor for Industrial Design at the University of Lapland and a docent in Human Computer Interaction at the University of Oulu, Finland. She leads the user experience research group LUX focusing on design and technology and has received numerous grants e.g., from the EU, Academy of Finland, and Interreg.
Ravi Mahamuni is Principal Scientist at TCS Research and Adjunct Professor at IDC School of Design, IIT Bombay. He is Design Thinker with 29 plus years of experience; his research focuses on design for change, system design, and service design at scale. He believes in technology as an enabler while humanizing the services. He also advises several academic institutions on matters related to design, technology, and social change.
Content
Chapter 1. Introduction
Mari Suoheimo, Jonna Häkkilä, and Ravi Mahamuni
Section I - Looking at the Landscapes of Engagement and Participatory Design
Chapter 2. Sharing Power by Participant Co-Research: A Scoping Review Investigating the Interconnection of Participatory Action Research, Co-Design, Engagement, and Technology
Monica Aejmelaeus, Ville Louekari, Hanna Gröndahl, Heloísa Seratiuk Flores, Mari Suoheimo, and Petri Nokelainen
Chapter 3. Living Law Labs as Public Sites of Participatory AI: Experimental Infrastructures for Ethical AI Futures
Jules Rochielle Sievert, Yue Ang, and Miso Kim
Section II - Engagement in Shaping Democracy
Chapter 4. Democracy by Design: Applying Latin American Lessons to Boston's First Participatory Budgeting Process
Maria Ramirez Cifuentes, Estefania Ciliotta Chehade, Angelique C-Dina, and Michael Arnold Mages
Chapter 5. Engaging in the Safety Design of Sustainable Tourism Services: The SafetySpinner Tool for Participatory Design
Minna Virkkula, Hong Li, and Zhengya Gong
Chapter 6. Participatory Citizen Engagement in the North: Exploring Green Transition Futures with Generative AI
Siiri Paananen, Rauni Äärelä-Vihriälä, Pigga Keskitalo, and Jonna Häkkilä
Chapter 7. Rethinking Civic Engagement
Chorong Kim and Ki-Young Nam
Section III - Holistic Sustainability and Way of Living
Chapter 8. From Design to Adoption: A Responsible Approach to Stakeholder Participation in Digital Health Innovation
Hong Li and Yangyang Zhao
Chapter 9. Usability in Sustainable Systems: A Service Design Perspective
Kuisma Hurtig, Timo Luukkonen, Kati Pitkänen, and Ashley Colley
Chapter 10. Designing for Green Transitions: A Case Study of Reusable Takeaway Bowls in Airports
Elisabeth Tschavgova, Sonja van Dam, Conny Bakker, Jo van Engelen, and Rita Jonyer
Chapter 11. Digital Archiving with 3D Photogrammetry and On-Site Ideation for Enhanced Participation with Non-Humans
Tokushu Inamura, Melanie Sarantou, Kanako Tomisawa, and Daisuke Oka
Section IV - Future Smart Cities and Transportation
Chapter 12. Designing Mobility Futures Through Strategic Citizen Engagement
Manuela Quaresma
Chapter 13. Engaging Citizens in Robot Dog Interaction in Smart Cities: Perceptions in Public Spaces
Emma Kirjavainen, Matilda Kalving, Siiri Paananen, Ashley Colley, and Jonna Häkkilä
Chapter 14. Engaging Stakeholders in Prototyping with Immersive Theatre Practices and Worldbuilding on the Virtual Production Stage
Ella Björn, Satu Miettinen, Tuukka Uusitalo, Jyrki Kaukomies, Marjuska Kaukomies, Henna Huotarinen, and Reetta Kupari
Chapter 15. A Framework of Engaging Smart Technologies for Citizen Participation in the Lifecycle of Sustainable Built Urban Environments
Kaisa Väänänen, Nur Samancioglu, Jouko Makkonen, Raúl Castaño-Rosa, Anniina Autero, and Sofie Pelsmakers
Conclusion
Chapter 16. Conclusions: Synthesising Participatory Design, Engagement, and Innovation for the Future
Ravi Mahamuni, Jonna Häkkilä, and Mari Suoheimo