Transformative Quality
The Emerging Revolution in Health Care Performance
1st Edition
Published on 6. October 2008
Book
Hardback
174 pages
978-1-4200-8492-4 (ISBN)
Description
Always interesting and informed, national award-winning journalist Mark Hagland demonstrates how pioneering organizations are combining new tools with a new way of thinking to reinvent the way we deliver health care services in this country. Through exceptionally well-documented case studies, this insightful volume -
Puts the current journey towards industry-wide quality transformation into an understandable context for executive, board, and policymaking audiences
Explores how performance improvement methodologies borrowed from other industries, including Six Sigma, Lean management, and the Toyota Production System are transforming care delivery processes and administrative operations nationwide
Examines the strategic role that information technology will play in the transformation of clinical care quality and patient safety
The case studies contained in this book document the surprising strides being made by pioneering hospitals and health systems, advances that have the potential to transform the delivery of health care in the United States. Offered in a context that frames the current state of health care quality in this country, they are indispensable reading for anyone working in the trenches to improve that quality.
Puts the current journey towards industry-wide quality transformation into an understandable context for executive, board, and policymaking audiences
Explores how performance improvement methodologies borrowed from other industries, including Six Sigma, Lean management, and the Toyota Production System are transforming care delivery processes and administrative operations nationwide
Examines the strategic role that information technology will play in the transformation of clinical care quality and patient safety
The case studies contained in this book document the surprising strides being made by pioneering hospitals and health systems, advances that have the potential to transform the delivery of health care in the United States. Offered in a context that frames the current state of health care quality in this country, they are indispensable reading for anyone working in the trenches to improve that quality.
Reviews / Votes
Mark Hagland provides the how-to details for health care executives who are ready to lead meaningful supply-side responses to the growing demand for safe and error-free medical services. Our previous book made the case for transformation and introduced structural approaches for getting started on the road to success. His new book provides detailed instructions for completing the journey. ... It shows how theory has been put into practice by some of the best delivery organizations in the world--Jeffrey C. Bauer, PhD, Partner, Futures Practice Affiliated Computer Services Healthcare Solutions, Chicago
More details
Language
English
Place of publication
Portland
United States
Publishing group
Taylor & Francis Inc
Target group
Professional and scholarly
Professional Practice & Development
Illustrations
9 s/w Abbildungen
9 Illustrations, black and white
Dimensions
Height: 229 mm
Width: 152 mm
Weight
439 gr
ISBN-13
978-1-4200-8492-4 (9781420084924)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
E-Book
10/2008
1st Edition
Productivity Press
€67.49
Available for download
E-Book
10/2008
1st Edition
Productivity Press
€67.49
Available for download
Person
Chicago, Illinois, USA
Content
Introduction: The Long, Long, Long Journey to Quality In Health Care (Or How Did It Come To This?). A Brief History of Quality and Not-Quality in Health Care, and How Purchasers, Payers and Consumers Are Busy Reframing the Whole Discussion. Pressures from Purchasers and Payers: A Look at Demographic Trends, Pay for Performance, Consumer-Directed Health Care, and Other Trends. What is Transformative Quality? And How Is the Concept of Quality Being Actively Redefined in the Health Care Industry? Six Case Studies in Transformative Quality. Information Technology and Quality. Policy Implications, Future Forecasts. Appendix (Resources, Terms). Index.