
Net Worth
Shaping Markets When Customers Make the Rules
Harvard Business Review Press
Will be published approx. on 8. January 1999
Book
Hardback
336 pages
978-0-87584-889-1 (ISBN)
Description
Net Worth explains how businesses can benefit by forming new partnerships with customers in matters of information capture and privacy. Consumers are losing patience with companies that use personal data about buying habits, income levels, and credit card usage for corporate gain. What consumers need is a new kind of business--an information intermediary or infomediary--to protect customers' privacy while maximizing their information assets. Companies playing the infomediary role will become agents of customer information, marketing such data to businesses on consumers' behalf and protecting consumer privacy. John Hagel, co-author of the bestselling Net Gain, teams with Marc Singer to lay out the underlying economic and competitive dynamics that will foster the emerging business of the infomediary. Net Worth identifies the convergence of commerce, technology, and consumer frustration as the incubator for the infomediary business, as consumers seek to release their personal information only when they can receive value in exchange for their data.
More details
Language
English
Place of publication
United States
Target group
College/higher education
Professional and scholarly
Product notice
Cloth over boards
Illustrations
Illustrations
Dimensions
Height: 245 mm
Width: 165 mm
Thickness: 29 mm
Weight
662 gr
ISBN-13
978-0-87584-889-1 (9780875848891)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
John Hagel III is a principal in McKinsey & Company, Inc.'s Silicon Valley office and a leader of the firm's Interactive Multimedia Practice. He is the coauthor of the bestselling book Net Gain: Expanding Markets through Virtual Communities.