Why Service Stinks...
And Exactly What to Do about it
Published on 1. November 2003
Book
Paperback/Softback
240 pages
978-0-7931-7681-6 (ISBN)
More details
Language
English
Place of publication
Chicago
United States
Publishing group
Kaplan AEC Education
Product notice
Paperback (trade)
Illustrations
Illustrations
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 13 mm
Weight
331 gr
ISBN-13
978-0-7931-7681-6 (9780793176816)
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Schweitzer Classification