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Positively Outrageous Service

How to Delight & Astound Your Customers & Win Them for Life
T. Scott Gross(Author)
Kaplan Trade (Publisher)
2nd Edition
Published on 1. September 2004
Book
Paperback/Softback
210 pages
978-0-7931-8823-9 (ISBN)
€32.38incl. 7% vat
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