
New Strategies for Reputation Management
Gaining Control of Issues, Crises & Corporate Social Responsibility
Andrew Griffin(Author)
Kogan Page Ltd (Publisher)
1st Edition
Published on 3. September 2009
Book
Paperback/Softback
184 pages
978-0-7494-5633-7 (ISBN)
Description
Only 31% of people trust business leaders to tell the truth according to a survey conducted by the Institute of Business Ethics. A damaged reputation can have severe knock-on effects on the bottom line, and most corporates value their reputations accordingly. New Strategies For Reputation Management shows you how to take the initiative and ensure your company's reputation can withstand the major crises and unforeseen events which may try to engulf it.
Author Andrew Griffin shows that standard thinking on reputation management is often inadequate for today's information age. With international case studies and hundreds of examples drawn from the author's extensive experience in the field, New Strategies For Reputation Management will demonstrate how you can deal effectively with unexpected crises, and what strategies you should be implementing to build your company's good reputation at other times.
Author Andrew Griffin shows that standard thinking on reputation management is often inadequate for today's information age. With international case studies and hundreds of examples drawn from the author's extensive experience in the field, New Strategies For Reputation Management will demonstrate how you can deal effectively with unexpected crises, and what strategies you should be implementing to build your company's good reputation at other times.
Reviews / Votes
"Griffin, a corporate reputation specialist, speaks from experience in finding out the most ethical ways to reduce damage and retrieve a corporation's reputation." Book News, Library Publication - USA, Spring 2008More details
Language
English
Place of publication
London
United Kingdom
Target group
College/higher education
Professional and scholarly
Product notice
Paperback (trade)
Dimensions
Height: 233 mm
Width: 155 mm
Thickness: 10 mm
Weight
287 gr
ISBN-13
978-0-7494-5633-7 (9780749456337)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Previous edition

Andrew Griffin
New Strategies for Reputation Management
Gaining Control of Issues, Crises & Corporate Social Responsibility
Book
12/2007
1st Edition
Kogan Page Ltd
€63.34
Article exhausted; check for reprint
Person
Andrew Griffin is a corporate reputation specialist. He advises some of the world's leading companies and most trusted brands on crisis management, issues management and corporate citizenship. Andrew is managing director of Regester Larkin, the international reputation risk management consultancy which is credited with pioneering best practice systems across all sectors in this specialist discipline. Regester Larkin can be reached via their website http://www.regesterlarkin.com.
He is an adviser to senior executives on sudden incidents and longer-term reputation risks and takes a particular interest in corporate positioning on controversial issues. He is a regular speaker, writer and commentator in this critical area of management and corporate communications.
He is an adviser to senior executives on sudden incidents and longer-term reputation risks and takes a particular interest in corporate positioning on controversial issues. He is a regular speaker, writer and commentator in this critical area of management and corporate communications.
Content
Chapter - 00: Introduction;
Chapter - 01: Reputation management today;
Chapter - 02: The corporation under ?re;
Chapter - 03: Regaining the reputation initiative;
Chapter - 04: Crisis management - leadership in a tried and tested system;
Chapter - 05: Issues management - shaping the agenda;
Chapter - 06: Social responsibility - your initiatives on your initiative;
Chapter - 07: Turning the corner - the corporation on the couch
Chapter - 01: Reputation management today;
Chapter - 02: The corporation under ?re;
Chapter - 03: Regaining the reputation initiative;
Chapter - 04: Crisis management - leadership in a tried and tested system;
Chapter - 05: Issues management - shaping the agenda;
Chapter - 06: Social responsibility - your initiatives on your initiative;
Chapter - 07: Turning the corner - the corporation on the couch