Organizations and Management

Part 1 The management and organizational environment: the economic and political environment; the social and technological environment; management and the manager; private sector organizations; public sector organizations. Part 2 Communications and management: communcations systems and channels; the art of communicating; communications systems and channels; the art of communicating; communications in action. Part 3 The role of the manager: the planning function; planning in action; decision making; principles of organization; organizational structures and relationships; leading and directing; measuring an organization's performance; managerial control. Part 4 Management in action: the finance function - external aspects, internal aspects; the marketing function; marketing policy; the production function; the purchasing function; the personnel function; management services; the organization of the office; the responsibilities of the office manager; the future.