
How People Work
A Field Guide to People and Performance
Roderic Gray(Author)
Financial Times Prentice Hall (Publisher)
Published on 15. December 2004
Book
Paperback/Softback
304 pages
978-0-273-69490-8 (ISBN)
Description
What motivates people to behave a certain way in the workplace? Do you really know what makes people tick? An insightful companion to the art of understanding and motivating people, How People Work explores the science of human behaviour and translates the key lessons into tools for thoughtful and effective management. Simply put, it will help you to help your people to perform.
The challenge for managers is somehow to match the things they need to get done with things their employees want to do. Excellent individual performance has to be facilitated. Facilitated by the right organisational setting, and the right management to ensure that their people are allowed to give their best. This book explores the dynamics that influence these characteristics, and sets out the management tools to nurture successful outcomes. This book will help managers close the gap between what people want and what they want people to do.
The challenge for managers is somehow to match the things they need to get done with things their employees want to do. Excellent individual performance has to be facilitated. Facilitated by the right organisational setting, and the right management to ensure that their people are allowed to give their best. This book explores the dynamics that influence these characteristics, and sets out the management tools to nurture successful outcomes. This book will help managers close the gap between what people want and what they want people to do.
More details
Series
Language
English
Place of publication
Harlow
United Kingdom
Publishing group
Pearson Education Limited
Target group
Professional and scholarly
Dimensions
Height: 210 mm
Width: 174 mm
Thickness: 17 mm
Weight
520 gr
ISBN-13
978-0-273-69490-8 (9780273694908)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Roderic Gray is a consultant, writer and management coach. He has published a number of articles on organisational climate, and on project management and product development topics. His career involved a variety of practical, hands-on management roles before becoming an internal consultant in a major blue-chip company and running his own consulting practice. He has lectured on a range of postgraduate management and HR professional courses and currently supervises a number of doctoral researchers in several countries.
Content
Contents
Introduction
Part 1. I Know What I'm Expected To Do
Roles and players
Goals and objectives
Part 2. I Want To Do It
Motivation
Part 3. I Have The Ability To Do It
Potential
Learning
Training
Part 4. Someone
(who matters to me) Will Notice If I Do It
Relationships and Feedback
Leadership
Power, Influence and Trust
Part 5. I Know How Well I'm Doing It
Self-evaluation
Part 6. Processes Help Me To Do It
Managing Processes
Working in Teams
Making Decisions
Part 7. I Have The Resources To Do It
Managing Resources
Part 8. The Environment Is Right
Organisational Culture
Organisational Climate
The Psychological Contract
Workplace Stress
Part 9. I Can Do It Better Next Time
Developing People
The learning organisation
Organisational change
Putting It Together
References
Introduction
Part 1. I Know What I'm Expected To Do
Roles and players
Goals and objectives
Part 2. I Want To Do It
Motivation
Part 3. I Have The Ability To Do It
Potential
Learning
Training
Part 4. Someone
(who matters to me) Will Notice If I Do It
Relationships and Feedback
Leadership
Power, Influence and Trust
Part 5. I Know How Well I'm Doing It
Self-evaluation
Part 6. Processes Help Me To Do It
Managing Processes
Working in Teams
Making Decisions
Part 7. I Have The Resources To Do It
Managing Resources
Part 8. The Environment Is Right
Organisational Culture
Organisational Climate
The Psychological Contract
Workplace Stress
Part 9. I Can Do It Better Next Time
Developing People
The learning organisation
Organisational change
Putting It Together
References