Exploring Getting Started with MS Outlook

Contents

CHAPTER ONE|Managing Mail, Contacts, and Schedules



Objectives 1

Case Study: T-Shirts to Go 2

Introduction to Outlook and E-Mail 3

Identifying the Components of the

Outlook Window 3

Manage E-Mail with the Mail Feature 3

Manage Appointments with the

Calendar Function 4

Manage Contacts 5

Manage Tasks 6

Display the Journal 7

Explaining the Basics of E-Mail 8

Manage the Inbox 9

Manage Mail Folders 10

Sending an E-Mail Message 11

Select the Recipients for Your Message 12

Compose the Message 13

Attach Files 14

Reply to an E-Mail Message 14

Print an E-Mail Message 14



HANDS-ON EXERCISE 1:

Working with E-Mail 15

Outlook Contacts 27

Adding Contacts 27

Organizing Contacts 28



HANDS-ON EXERCISE 2:

Working with Contacts 30

The Outlook Calendar and Journal 37

Managing Appointments with the

Outlook Calendar 37

Tracking Work with the Outlook Journal 39



HANDS-ON EXERCISE 3:

Working with the Calendar and Journal 41

The Outlook Task List and Notes 48

Using the Outlook Task List 48

Adding Notes 49



HANDS-ON EXERCISE 4:

Working with Tasks and Notes 51



SUMMARY 54

KEY TERMS 54

MULTIPLE CHOICE 55

PRACTICE EXERCISES 57

MID-LEVEL EXERCISES 63

CAPSTONE EXERCISE 68

MINI CASES 73



GLOSSARY 47

MULTIPLE CHOICE ANSWER KEY 49

INDEX 51