Case Studies in Organizational Behaviour and Human Resource Management
2nd Edition
Published on 28. March 1993
Book
Paperback/Softback
288 pages
978-1-85396-177-9 (ISBN)
Description
This book presents 24 research-based cases that require users to apply relevant theoretical models to the analysis of real-life organizations and to specify solutions to practical managerial problems. Nine of the cases additionally provide role-playing exercises. The book is organized into five parts and the cases deal with issues at the interface of strategy, organizational behaviour and HRM. These include: Japanese manufacturing methods, TQM, JIT, high-performance-work teams, greenfield sites, culture and commitment, delayering, recruitment, selection, appraisal and development, managing growth and retrenchment. All the cases are united by the common theme of managing organizational change - in settings as diverse as car components and assembly companies, British Airways, Fulham Football Club, retail distribution and retailing, a partnership of professional surveyors, the NHS and British Rail.
Reviews / Votes
An invaluable teaching aid for use in both educational establishments and proactive learning organizations' - International Journal of Strategic Management'It fills a gap in a subject where previously one might find the occasional relevant case study tucked away in a business policy or strategic management text. Pleasingly practical text' - Work, Employment and Society
More details
Edition
2nd Revised edition
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Edition type
Revised edition
Weight
428 gr
ISBN-13
978-1-85396-177-9 (9781853961779)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Introduction
PART ONE: FLEXIBILITY, QUALITY AND HRM IN MANUFACTURING
Digital Equipment, Scotland - David Buchanan and James McCalman
The VLSI Story
Japanization in the UK - Nick Oliver and Barry Wilkinson
Experiences from the Car Industry
The Implementation of High-Performance Work-Teams - Sharon K Parker and Paul R Jackson
Valleyco - Rick Delbridge and Mike Noon
Total Quality on the Shopfloor
A Greenfield Site - Helen Newell
Cableco
PART TWO: THE FLEXIBLE FIRM, MANPOWER PLANNING AND BARGAINING
The Permanent Search for Temporary Staff - Dorothy Wong
Finding New Employees for High Reliability Operations - Gary Brown
The Open Door? Women and Equal Opportunity at Com/Co (North) - Janette Webb
Multi-Plant Industrial Relations - Nicholas Kinnie
Fast Foods
PART THREE: DEVELOPING CULTURES OF QUALITY IN THE SERVICE SECTOR
Culture and Commitment - Heather Hopfl
British Airways
Culture Change and Quality Improvement in British Rail - David E Guest, Riccardo Peccei and Amanda Fulcher
Close to the Customer - Mick Marchington
Employee Relations in Food Retailing
Evaluating Teleworking in an Educational Establishment - Jean F Hartley and Mike Fitter
PART FOUR: TOWARDS AN ENTERPRISE CULTURE?
The Case of Aborted New-Company Formation - Gemma M Cox
Organizational Failure or Emergent Potentiality?
Decision-Making and Accounting - Janice Nahapiet
Resource Allocation in the National Health Service
Southglam - Michael Reed and Peter Anthony
Managing Organizational Change in a District Health Authority
The 'Perfect' Professional - Susan Walsh
The Introduction of a Performance Appraisal System - Barbara Townley
Ownership and Management - Nick Woodward
The Case of Fulham Football Club
PART FIVE: STRATEGY, STRUCTURE AND MANAGEMENT DEVELOPMENT IN A COMPETITIVE ENVIRONMENT
Falkner Wilks - Tim Morris and Helen Lydka
Managing Growth in a Professional Firm
The Growing Pains of Harvey (Engineers) Ltd - Fiona E Mills
Muddle in the Middle - Sue Dopson
Restructuring in Autospares
Management Development - John Storey
A Tale of Two Companies
Assessment for Development - Russell J Drakeley, Ivan T Robertson and Mike G Gregg
Product Development - Ford Motor Co Ltd
PART ONE: FLEXIBILITY, QUALITY AND HRM IN MANUFACTURING
Digital Equipment, Scotland - David Buchanan and James McCalman
The VLSI Story
Japanization in the UK - Nick Oliver and Barry Wilkinson
Experiences from the Car Industry
The Implementation of High-Performance Work-Teams - Sharon K Parker and Paul R Jackson
Valleyco - Rick Delbridge and Mike Noon
Total Quality on the Shopfloor
A Greenfield Site - Helen Newell
Cableco
PART TWO: THE FLEXIBLE FIRM, MANPOWER PLANNING AND BARGAINING
The Permanent Search for Temporary Staff - Dorothy Wong
Finding New Employees for High Reliability Operations - Gary Brown
The Open Door? Women and Equal Opportunity at Com/Co (North) - Janette Webb
Multi-Plant Industrial Relations - Nicholas Kinnie
Fast Foods
PART THREE: DEVELOPING CULTURES OF QUALITY IN THE SERVICE SECTOR
Culture and Commitment - Heather Hopfl
British Airways
Culture Change and Quality Improvement in British Rail - David E Guest, Riccardo Peccei and Amanda Fulcher
Close to the Customer - Mick Marchington
Employee Relations in Food Retailing
Evaluating Teleworking in an Educational Establishment - Jean F Hartley and Mike Fitter
PART FOUR: TOWARDS AN ENTERPRISE CULTURE?
The Case of Aborted New-Company Formation - Gemma M Cox
Organizational Failure or Emergent Potentiality?
Decision-Making and Accounting - Janice Nahapiet
Resource Allocation in the National Health Service
Southglam - Michael Reed and Peter Anthony
Managing Organizational Change in a District Health Authority
The 'Perfect' Professional - Susan Walsh
The Introduction of a Performance Appraisal System - Barbara Townley
Ownership and Management - Nick Woodward
The Case of Fulham Football Club
PART FIVE: STRATEGY, STRUCTURE AND MANAGEMENT DEVELOPMENT IN A COMPETITIVE ENVIRONMENT
Falkner Wilks - Tim Morris and Helen Lydka
Managing Growth in a Professional Firm
The Growing Pains of Harvey (Engineers) Ltd - Fiona E Mills
Muddle in the Middle - Sue Dopson
Restructuring in Autospares
Management Development - John Storey
A Tale of Two Companies
Assessment for Development - Russell J Drakeley, Ivan T Robertson and Mike G Gregg
Product Development - Ford Motor Co Ltd