Human Resource Management
Description
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Persons
Mary Gowan, Ph.D., SHRM-SCP, SPHR, recently retired as Dean of the Mike Cottrell College of Business and Professor of Human Resource Management at the University of North Georgia. She received her Ph.D. in business administration with an emphasis in human resources management from the University of Georgia. Dr. Gowan served as dean and professor at the School of Business at James Madison University and at Elon University, and as associate dean for undergraduate programs and associate professor at the George Washington University. She has held faculty appointments in Florida, Texas, and North Carolina, served as a visiting professor at Aalto University in Finland and in an Executive MBA program at LG Electronics headquarters in South Korea. In addition to co-authoring Human Resource Management (6e), she has written other resources for teaching HR and has provided HR, leadership development, and organizational development consulting and executive education programs for numerous public, private, and non-profit organizations, including Lockheed Martin, Harris Teeter, Marriott Vacations, the City of El Paso and the city of Charlotte, NC. Dr. Gowan has served as chair of the Board of Governors for Beta Gamma Sigma International Honor Society, president of the Southern Business Administration Association, as a member of the board for the Society for Human Resource Management Foundation, and as a board member for the Human Resource Division of the Academy of Management. Her accreditation reviewer work for AACSB includes visits to the U.S., South America, and the Middle East. Dr. Gowan has received numerous awards in recognition of her teaching, scholarship, and service, including the Society for Human Resource Management Educator of the Year Award for the State of Texas. Her research focuses on career transitions and related HR topics and has been published in leading academic journals including the Academy of Management Journal and the Journal of Applied Psychology, as well as practitioner journals including the Journal of Compensation and Benefits.
Content
Acknowledgments
About the Authors
Part 1: Managing Employees for Competitive Advantage
Chapter 1: Managing Employees for a Sustained Competitive Advantage
Managing Employees for Sustainable Competitive Advantage
Framework for the Strategic Management of Employees
Primary HR Activities
HR Challenges
Putting It All Together
Summary
Key Terms
Discussion Questions
Notes
Chapter 2: Creating High-Performance HR Practice Systems
Principles of High-Performing Systems in HR
Aligning HR Systems with Employees' Contributions
Managing the Employment Portfolio
Mapping an Organization's Employment Portfolio
Evaluating Your HR System: The HR Scorecard
Applying the Principles of High Performing HR Systems
Summary
Key Terms
Discussion Questions
Notes
Chapter 3: Regulatory Issues
Equal Employment Opportunity
Discriminatory Practices
Equal Employment Legislation
Executive Orders and Affirmative Action
Social Media, AI, and Employment Discrimination
EEO Responsibilities of Multinational Employers
Related Employment Legislation
Regulatory Issues and Competitive Advantage
Summary
Key Terms
Discussion Questions
Notes
Part 2: Work Design and Workforce Planning
Chapter 4: Job Analysis and Job Design
The Importance of Job Analysis and Job Design
Job Analysis
Job Descriptions and Job Specifications
Job Design
Job Design Applied: Organizational Demands
Job Design Applied: Environmental Influences
Job Design Applied: Regulatory Issues
Summary
Key Terms
Discussion Questions
Notes
Chapter 5: Workforce Planning
Importance of Workforce Planning
Forecasting Labor Supply and Labor Demand
Balancing Supply and Demand for Labor
Workforce Planning Applied: Organizational Demands
Workforce Planning Applied: Environmental Influences
Workforce Planning Applied: Regulatory Issues
Summary
Key Terms
Discussion Questions
Notes
Part 3: Managing Employee Competencies
Chapter 6: Recruitment
Purpose of Recruitment
Recruitment Process
Maximizing Recruitment Effectiveness
Recruitment Effectiveness
Recruitment Applied: Organizational Demands
Recruitment Applied: Environmental Influences
Recruitment Applied: Regulatory Issues
Summary
Key Terms
Discussion Questions
Notes
Chapter 7: Selection
Selection Defined
Standards for an Effective Selection Process
Selection Methods
Choosing Among Selection Methods
Selection Applied: Organizational Demands
Selection Applied: Environmental Influences
Selection Applied: Regulatory Issues
Summary
Key Terms
Discussion Questions
Notes
Chapter 8: Learning and Development
The Purpose of Learning and Development
Designing an Effective Training Process
Career Development
Learning and Development in Application: Organizational Demands
Learning and Development in Application: Environmental Influences
Learning and Development in Application: Regulatory Issues
Summary
Key Terms
Discussion Questions
Notes
Part 4: Managing Employee Attitudes and Behaviors
Chapter 9: Performance Management
Performance Management
Focus of Performance Management
Steps in Performance Management Process
Disciplining Employees
Performance Management Applied: Organizational Demands
Performance Management Applied: Environmental Influences
Performance Management Applied: Regulatory Issues
Summary
Key Terms
Discussion Questions
Notes
Chapter 10: Compensating Employees
Total Compensation/Rewards
Equity Theory
Internal Alignment through Job Evaluation
External Competitiveness
Alternatives to Job Evaluation
Administering Compensation
Compensation Applied: Organizational Demands
Compensation Applied: Environmental Influences
Compensation Applied: Regulatory Issues
Summary
Key Terms
Discussion Questions
Notes
Chapter 11: Incentives and Rewards
How People Are Motivated
Individual Incentive Plans
Group/Organizational Incentives
Executive Compensation: Pay and Incentives
What Makes an Incentive Plan Effective?
Incentives Applied: Organizational Demands
Incentives Applied: Environmental Influences
Incentives Applied: Regulatory Issues
Summary
Key Terms
Discussion Questions
Notes
Chapter 12: Employee Benefits and Safety Programs
Legally Required Benefits
Voluntary Benefits
Safety in the Workplace
Employee Benefits and Safety Programs Applied: Organizational Demands
Employee Benefits and Safety Applied: Environmental Influences
Employee Benefits and Safety Programs Applied: Regulatory Issues
Summary
Key Terms
Discussion Questions
Notes
Part 5: Special Topics
Chapter 13: Labor Unions and Employee Management
Brief History of Labor Union Movement in the United States
Laws Affecting Labor-Management Relations
Levels of Unionization
The Unionization Process
Collective Bargaining
The Grievance Process
Public-Sector Labor Relations
Trends in Labor Relations
Summary
Key Terms
Discussion Questions
Notes
Chapter 14: International Human Resource Management
Forms of Globalization
Types of International Employees
Factors Affecting International HR Practices
HR Practices for International Assignees
HR Practices for Host Country Nationals
Transnational Project Teams and International Work without Travel
International HRM in Application
Summary
Key Terms
Discussion Questions
Notes