Countries Compared on Public Performance

Part I Introduction 1 Framework, scope and structure of this report 1.1 Conceptual framework 1.2 Central research questions 1.3 Our selection of sectors, countries and indicators 1.4 Structure of the remainder of this study Part II Detailed analyses 2 Education 2.1 Outcomes 2.2 Inputs 2.3 Outputs 2.4 Explaining student test scores 2.5 Citizens' perceptions of the quality of the education sector 2.6 Conclusion 3 Health 3.1 Introduction 3.2 Outcomes 3.3 Inputs 3.4 Outputs 3.5 Explaining differences in outcomes 3.6 Citizens' perceptions of the quality of the health care sector 3.7 Conclusion Part III Basic analyses 4 Social safety 4.1 Introduction 4.2 Strategies for crime prevention 4.3 Outcome: recorded crime rates 4.4 Risk factors for crime 4.5 Interpreting crime rates 4.6 Citizens' perceptions of social safety policy 4.7 Conclusion 5 Housing 5.1 Tenure patterns 5.2 Outcomes 5.3 Inputs 5.4 Outputs 5.5 Explaining differences in outcomes 5.6 Citizens' perceptions of the quality of social housing 5.7 Conclusion 6 Social security 6.1 Historical roots of and institutional variety in social security 6.2 Outcomes 6.3 Inputs 6.4 Outputs 6.5 Explaining the differences 6.6 Conclusion 7 Public administration 7.1 Why good governance? 7.2 Definition and functions of public administration 7.3 Outcomes of public administration performance 7.4 Input: money and manpower 7.5 Interpreting differences in outcomes 7.6 Citizens' perceptions of the quality of the public administration 7.7 Conclusions and discussion Part IV Preliminary analysis 8 A first inventory of three other sectors 8.1 Introduction 8.2 Economic affairs and infrastructure 8.3 Environmental protection 8.4 Sport, culture and participation Part V Synthesis 9 Some general patterns in outcomes 9.1 Constructing outcome indices to measure the performance of regions and countries 9.2 Comparing the performance of regions and countries within each sector and across sectors. Appendices.