Beyond Customer Service
Keeping Customers for Life
Richard F. Gerson(Author)
Kay Kepler(Editor)
Crisp Publications Inc (Publisher)
Published on 9. February 1995
Book
Paperback/Softback
90 pages
978-1-56052-115-0 (ISBN)
More details
Series
Language
English
Place of publication
Menlo Park
United States
Target group
Professional and scholarly
Illustrations
illustrations
Dimensions
Height: 254 mm
Width: 210 mm
Weight
272 gr
ISBN-13
978-1-56052-115-0 (9781560521150)
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Schweitzer Classification