
Communication Works
McGraw-Hill Professional (Publisher)
11th Edition
Published on 16. February 2012
Book
Paperback/Softback
544 pages
978-0-07-803681-1 (ISBN)
Description
Communication Works 11e applies a new critical thinking framework to its core content, now in a more user-friendly 15-chapter organization. We have retained and revised the text's practical approach to communication, with a focus on the ways in which diversity, technology, social media, and ethical concerns both enrich and complicate our world. Students will learn what role communication plays in their lives today, in the classroom, and tomorrow, in the working world. And with Connect Communication, instructors and students have a print and digital solution to meet the needs of their course.
More details
Edition
11th edition
Language
English
Place of publication
United States
Publishing group
McGraw-Hill Education - Europe
Target group
College/higher education
US School Grade: College Freshman
Illustrations
65 Illustrations
Dimensions
Height: 287 mm
Width: 216 mm
Thickness: 20 mm
Weight
930 gr
ISBN-13
978-0-07-803681-1 (9780078036811)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Teri Kwal Gamble and Michael W. Gamble both earned PhDs in communication from New York University. They are full professors of communication and award-winning teachers, with Teri at the College of New Rochelle and Michael at the
New York Institute of Technology in Manhattan. As co-founders of Interact Training Systems, a communication consulting fi rm, they have conducted seminars, workshops, and short courses for numerous business and professional organizations across the United States.
The Gambles are co-authors of several textbooks and training systems, including Public Speaking in the Age of Diversity; Interpersonal Communication in Theory, Practice and Context; and Literature Alive! Their trade books include Sales Scripts That Sell, Phone Power, and The Answer Book.
Teri and Michael live in New Jersey and spend much of their time exploring how and why communication works. Their personal favorite communicators are their children-their son, Matthew Jon, who has his doctorate in biochemistry and is now a scientist, and their daughter, Lindsay Michele, who received her MBA in marketing, ran the New York City Marathon, teaches this course, and
works in real estate.
Teri Kwal Gamble and Michael W. Gamble both have their doctoral degrees in communication from New York University. Teri is a full professor of communication at the College of New Rochelle, and Michael is a full professor of communication at New York Institute of Technology in Manhattan. Both are award-winning teachers and have conducted seminars and short courses for numerous business and professional organizations across the United Sates. They are co-authors of several books including Public Speaking in the Age of Diversity, Contacts, Literature Alive and Sales Scripts that Sell. In recent years they have been actively involved in teaching communication skills to sales and marketing representatives for a number of corporations.
In addition to the basic communication course, Teri and Michael have a wide interest in communication studies and have developed and taught a variety of graduate and undergraduate courses including gender and communication, leadership and team building, conflict management and negotiation, public relations and public relations writing, organizational communication, communication theory, communication law and ethics, writing for organizations, legal communication and trail consulting, sales communication, and the communication consultant as entrepreneur.
Teri and Michael live in New Jersey. Their children have grown up with this text. Twenty-five year old Matthew is now a Doctoral Candidate in Molecular and Cell Biology preparing a dissertation in the field of transcription, and nineteen-year old Lindsay is a Division I Scholar/Athlete playing Soccer for a Big East university while she is pursuing a degree in Marketing and Entrepreneurship.
New York Institute of Technology in Manhattan. As co-founders of Interact Training Systems, a communication consulting fi rm, they have conducted seminars, workshops, and short courses for numerous business and professional organizations across the United States.
The Gambles are co-authors of several textbooks and training systems, including Public Speaking in the Age of Diversity; Interpersonal Communication in Theory, Practice and Context; and Literature Alive! Their trade books include Sales Scripts That Sell, Phone Power, and The Answer Book.
Teri and Michael live in New Jersey and spend much of their time exploring how and why communication works. Their personal favorite communicators are their children-their son, Matthew Jon, who has his doctorate in biochemistry and is now a scientist, and their daughter, Lindsay Michele, who received her MBA in marketing, ran the New York City Marathon, teaches this course, and
works in real estate.
Teri Kwal Gamble and Michael W. Gamble both have their doctoral degrees in communication from New York University. Teri is a full professor of communication at the College of New Rochelle, and Michael is a full professor of communication at New York Institute of Technology in Manhattan. Both are award-winning teachers and have conducted seminars and short courses for numerous business and professional organizations across the United Sates. They are co-authors of several books including Public Speaking in the Age of Diversity, Contacts, Literature Alive and Sales Scripts that Sell. In recent years they have been actively involved in teaching communication skills to sales and marketing representatives for a number of corporations.
In addition to the basic communication course, Teri and Michael have a wide interest in communication studies and have developed and taught a variety of graduate and undergraduate courses including gender and communication, leadership and team building, conflict management and negotiation, public relations and public relations writing, organizational communication, communication theory, communication law and ethics, writing for organizations, legal communication and trail consulting, sales communication, and the communication consultant as entrepreneur.
Teri and Michael live in New Jersey. Their children have grown up with this text. Twenty-five year old Matthew is now a Doctoral Candidate in Molecular and Cell Biology preparing a dissertation in the field of transcription, and nineteen-year old Lindsay is a Division I Scholar/Athlete playing Soccer for a Big East university while she is pursuing a degree in Marketing and Entrepreneurship.
Content
About the Authors
Preface
Acknowledgments
Part One: The Essentials of Communication
Chapter 1
Communication: The Starting Line
Chapter 2
Communicating in a Multicultural Society and World
Chapter 3
Perception and the Self: The "I" Behind the Eye
Chapter 4
Language and Meaning: Helping Minds Meet
Chapter 5
Nonverbal Communication: Silent Language Speaks
Chapter 6
Listening, Feedback, and Critical Thinking
Part Two: Interpersonal Communication
Chapter 7
Understanding Relationships
Chapter 8
Person-to-Person: Relationships in Context
Part Three:Communicating in a Small Group
Chapter 9
Groups and Teams: Strategies for Decision Making and Problem Solving
Chapter 10
Leading Others and Resolving Conflict
Part Four: Communicating to the Public
Chapter 11
The Speaker and the Audience: The Occasion and the Subject
Chapter 12
Researching, Supporting, and Outlining Your Speech
Chapter 13
Preparing Presentation Aids and Delivering Your Speech
Chapter 14
Informative Speaking
Chapter 15
Persuasive Speaking
Appendix:
Interviewing and Developing Professional Relationships
Online Unit:
Mass Communication and Media Literacy
Answer Key
Glossary
Notes
Credits
Index
Preface
Acknowledgments
Part One: The Essentials of Communication
Chapter 1
Communication: The Starting Line
Chapter 2
Communicating in a Multicultural Society and World
Chapter 3
Perception and the Self: The "I" Behind the Eye
Chapter 4
Language and Meaning: Helping Minds Meet
Chapter 5
Nonverbal Communication: Silent Language Speaks
Chapter 6
Listening, Feedback, and Critical Thinking
Part Two: Interpersonal Communication
Chapter 7
Understanding Relationships
Chapter 8
Person-to-Person: Relationships in Context
Part Three:Communicating in a Small Group
Chapter 9
Groups and Teams: Strategies for Decision Making and Problem Solving
Chapter 10
Leading Others and Resolving Conflict
Part Four: Communicating to the Public
Chapter 11
The Speaker and the Audience: The Occasion and the Subject
Chapter 12
Researching, Supporting, and Outlining Your Speech
Chapter 13
Preparing Presentation Aids and Delivering Your Speech
Chapter 14
Informative Speaking
Chapter 15
Persuasive Speaking
Appendix:
Interviewing and Developing Professional Relationships
Online Unit:
Mass Communication and Media Literacy
Answer Key
Glossary
Notes
Credits
Index