Interpreting Management
Exploring Change and Complexity
Cengage Learning EMEA (Publisher)
Published on 1. August 1996
Book
Paperback/Softback
424 pages
978-0-412-71770-3 (ISBN)
Description
This volume provides an introduction to the skills of managing people and managing the primary functions of the modern business enterprise. Theory is kept to a minimum, with the emphasis on action learning.
More details
Language
English
Place of publication
London
United Kingdom
Target group
College/higher education
Illustrations
100 line illustrations
Dimensions
Height: 246 mm
Width: 189 mm
Weight
333 gr
ISBN-13
978-0-412-71770-3 (9780412717703)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Part One: Introduction-foundation. Part Two: Working with people. Understanding others in the workplace. Perceptions, perspectives and positive steps. Developing positive working relationships. Making sense of communication. The mix that makes up messages. Making the mix work for you. Valuing dialogue. Getting the best from people. Valuing the needs of others. Empowerment. Continual development. Building within a team. Creating direction and inspiration. Handling the flipsides. People problems. Problem people. Making conflict work. Managing to counsel. Part Three: organizing work. Providing a structure. Planning and organising. Keeping things flexible and responsive. Networks and influence. Seeking solutions to problems. Systems for improvements. Moving things forward. Fostering innovation and creativity. Change as a positive process of opportunity. Customer as part of the process. New people - the necessaries. What if I need to discipline? What if I need to deal with greivance? How do I deal with all that paperwork? How do I deal with the operation? How I deal with finance, budgets, costs and all that? How do I deal with managing health and safety? How do I deal with marketing our products and services? How do I deal with the environment.