Managing Business Ethics

Preface
Acknowledgments
About the Author
Part I: Overview of Business Ethics
Chapter 1: Understanding Business Ethics
Importance of Ethics to Business
The Future of Work and Business Ethics
The Importance of Ethics for Your Career
Common Ethical Decision-Making Perspectives
Using the 3-Dimensional Problem Solving for Ethics to Improve Your Performance
Chapter Summary
Key Terms
Chapter 2: Laying a Foundation: Morals, Social Responsibility, Governance, Stakeholders, and Sustainability
What Are Morals, Values, and Norms, and How Do They Relate to Business Ethics?
What Does It Mean to be a Socially Responsible Organization and Individual?
How Do Corporate Governance and Stakeholder Activism Influence Business Ethics?
What Does It Mean to be Sustainable?
Chapter Summary
Key Terms
Part II: Ethics and the Individual
Chapter 3: Why Good People Do Bad Things
Personal Factors That Influence Your Ethical Decision Making
How Moral Intensity Affects Perceptions of Ethically Challenging Situations
The Frequency and Dangers of Moral Disengagement
Identifying Ethical Blind Spots and How to Remedy Them
Chapter Summary
Key Terms
Chapter 4: Individual Factors That Influence Your Ethical Behavior
Key Personal Characteristics That Influence Your Sense of What Is Right and Wrong
Integrity and Courage, a Test of Your Morals
Understand and Manage Your Biases
Ensure Your Conduct Is Ethical
Chapter Summary
Key Terms
Chapter 5: Common Ethical Challenges and How to Handle Them
Managing Common Ethical Issues at Work
Employee Monitoring
The Line Between Personal and Professional Lives
Whistleblowing
Chapter Summary
Key Terms
Chapter 6: The Double-Edged Sword of Leadership and Business Ethics
What Is the Role of Leadership in Business Ethics?
What Do Unethical Leaders Look Like?
What Does It Mean to Lead With Ethical Liability Versus Legal Liability, Character, and Empathy?
Why Aren't All Leaders Ethical, and What Can Be Done About Those That Aren't?
Chapter Summary
Key Terms
Part III: Organizational Influences on Business Ethics
Chapter 7: Common Organization Level Business Ethics Challenges
Navigating Ethical Issues When Hiring Employees
How to Use AI Ethically
Challenges Related to Monitoring Remote Workers and Employee Privacy
What You Can and Cannot Say at Work
Ethics and Meeting Your Most Basic Expectations
Chapter Summary
Key Terms
Chapter 8: Organizational Culture and Business Ethics
What Is Organizational Culture and How Does It Affect Business Ethics?
How Does Incivility Reflect and Reinforce an Unethical Organizational Culture?
Performance Appraisals, Rewards, Punishment, and Business Ethics
How to Create and Foster Ethical Organizational Cultures?
Chapter Summary
Key Terms
Chapter 9: The Role of Laws, Codes, and Training in Business Ethics
Explain How Laws and Regulations Influence Business Ethics
The Functions and Benefits of Codes of Ethics and Conduct
Creating a Relevant and Effective Code of Ethics
How to Create an Effective Ethics Program
Chapter Summary
Key Terms
Chapter 10: Doing Well By Doing Good
The Environmental, Social, and Governance Approach to Business
Conscious Capitalism and How to Build a Conscious Organization
The Caux Principles
What are B-Corps and Why Would a Company Choose to be One?
Chapter Summary
Key Terms
Part IV: Ethics = the Individual + Organization + Society
Chapter 11: A Global Perspective of Business Ethics
Business Ethics Challenges When Crossing National Borders
Political Risk
Leveling the Ethics Playing Field
Chapter Summary
Key Terms
Chapter 12: Environmental Sustainability Issues at Home and Abroad
Environmental Externalities-The Environment's Archenemy
Energy, Water, and Air-Can't Live With(out) Them
Regulations are Essential but Not Sufficient
What Does it Mean to Be Environmentally Sustainable?
Chapter Summary
Key Terms
Chapter 13: The Role of Business in Social Justice And Change
Changing Expectations for Business
Business as an Agent for Social Justice and Change
How to Solve Income Inequality
Potential Remedies for Health Inequalities
Reconciling Racial Inequality
Chapter Summary
Key Terms
Case Study: Flying High and Flying Low With Boeing