Problematic Relationships in the Workplace
Will be published approx. on 26. January 2006
Book
Paperback/Softback
322 pages
978-0-8204-7400-7 (ISBN)
Description
This seminal work on relationships in the workplace explores how problematic workplace relationships are conceptualized, the ways in which they impact people, and explores the recommended approaches to increasing health and wellness in organizations. Scholars from rhetorical, social scientific, constructivist, and critical perspectives offer a rich array of analyses and original studies of value to other scholars, advanced students, and practitioners.
More details
Edition
New edition
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Edition type
New edition
Illustrations
Illustrations
Dimensions
Height: 225 mm
Width: 150 mm
Thickness: 19 mm
Weight
484 gr
ISBN-13
978-0-8204-7400-7 (9780820474007)
Schweitzer Classification
Persons
The Editors: Janie M. Harden Fritz is Associate Professor of Communication & Rhetorical Studies at Duquesne University. Dr. Harden Fritz conducts research on communication processes that connect, sever, and restore the ties that bind individuals to the institutions of which they are a part. Her work has been published in Management Communication Quarterly, Journal of Business Ethics, Journal of Public Management and Social Policy, and elsewhere.
Becky L. Omdahl is Professor in the Department of Communication, Writing, and the Arts at Metropolitan State University. Her research interests include the reception, management, and communication of emotion in interpersonal and organizational contexts, empathy, stress, and burnout. Her articles appear in such journals as Communication Monographs and Journal of Advanced Nursing, and she authored Cognitive Appraisal, Emotion, and Empathy (1995).
Content
Contents: Steve Duck/Megan K. Foley/D. Charles Kirkpatrick: Uncovering the Complex Roles Behind the 'Difficult' Co-worker - Janie M. Harden Fritz: Typology of Troublesome Others at Work: A Follow-up Investigation - Meina Liu/Patrice M. Buzzanell: When Workplace Pregnancy Highlights Difference: Openings for Deterimental Gender and Supervisory Relations - Patricia M. Sias: Workplace Friendship Deterioration - Jon Hess/Becky L. Omdahl/Janie M. Harden Fritz: Turning Points in Relationships with Disliked Co-workers - Becky L. Omdahl/Janie M. Harden Fritz: Stress, Burnout, and Impaired Mental Health: Consequences of Problematic Work Relationships - Janie M. Harden Fritz/Becky L. Omdahl: Reduced Job Satisfaction, Diminished Commitment, and Workplace Cynicism as Outcomes of Negative Work Relationships - Michael W. Kramer/Claire L. Tan: Emotion Management in Dealing with Difficult People - Terry A. Kinney: Should I Stay or Should I Go Now? The Role of Negative Communication and Relational Maintenance in Distress and Well-Being - Jon A. Hess: Distancing from Problematic Coworkers - Ronald C. Arnett: Professional Civility: Reclaiming Organizational Limits - Sandra Metts/William R. Cupach/Lance Lippert: Forgiveness in the Workplace - Becky L. Omdahl: Towards Effective Work Relationships.