Customer Service Nightmares
100 Tales of the Worst Experiences Possible and How They Could Have Been Fixed
Published on 31. July 1998
Book
Paperback/Softback
168 pages
978-1-56052-498-4 (ISBN)
More details
Series
Language
English
Place of publication
Menlo Park
United States
Target group
Professional and scholarly
Dimensions
Height: 229 mm
Width: 159 mm
Weight
272 gr
ISBN-13
978-1-56052-498-4 (9781560524984)
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Schweitzer Classification