Administrative Medical Assisting
8th Edition
Published on 1. January 2017
Book
Paperback/Softback
864 pages
978-1-305-85917-3 (ISBN)
Description
Develop 21st century skills with ADMINISTRATIVE MEDICAL ASSISTING, 8e! This streamlined learning package delivers step-by-step procedures in front-office medical assisting along with the critical thinking and job skills you need to tackle allied health-related issues in the real world. This proven package addresses fundamental administrative competencies, including professional responsibilities, interpersonal and written communications, records management, financial administration, and managing the office. Simulated test questions, mapped competencies, and updated certification standards add depth to every chapter and prepare you for certification exams. Updated content keeps you abreast of the newest requirements for electronic technology, insurance regulations, coding, health care reform, legal compliance, and much more. Robust and reader-friendly, ADMINISTRATIVE MEDICAL ASSISTING, 8e is essential for medical assistants who want to succeed in today's allied health careers.
More details
Edition
8th edition
Language
English
Place of publication
Clifton Park
United States
Publishing group
Cengage Learning, Inc
Target group
College/higher education
Dimensions
Height: 30 mm
Width: 215 mm
Thickness: 274 mm
Weight
1720 gr
ISBN-13
978-1-305-85917-3 (9781305859173)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Linda French | Lisa Turner
Administrative Medical Assisting
Book
03/2023
9th Edition
Delmar Cengage Learning
€189.50
Shipment within 15-20 days
Person
Linda L. French, CMA-C (AAMA), NCICS, CPC, is a certified medical assistant-clinical specialist (AAMA), nationally certified insurance and coding specialist (NCCT) and certified professional coder (AAPC). Prior to teaching, she worked for 15 years in a variety of physician office settings as a clinical and administrative medical assistant, medical insurance biller and office manager. In addition to consulting to physicians and providing customized employee training, Ms. French has spent more than a decade teaching allied health courses at community colleges, adult schools, post-secondary institutions and private corporations through UCSB-Extension.
Content
UNIT 1: PROFESSIONAL AND CAREER RESPONSIBILITIES.
1. A Career as an Administrative Medical Assistant.
2. The Health Care Environment: Past, Present, and Future.
3. Medicolegal and Ethical Responsibilities.
UNIT 2: INTERPERSONAL COMMUNICATIONS.
4. The Art of Communication.
5. Receptionist and the Medical Office Environment.
6. Telephone Procedures.
7. Appointments.
UNIT 3: RECORDS MANAGEMENT.
8. Filing Procedures.
9. Medical Records.
10. Drug and Prescription Records.
UNIT 4: WRITTEN COMMUNICATIONS.
11. Written Correspondence.
12. Processing Mail and Electronic Correspondence.
UNIT 5: FINANCIAL ADMINISTRATION.
13. The Revenue Cycle: Fees, Credit, and Collection.
14. Banking.
15. Bookkeeping.
16. Procedure Coding.
17. Diagnostic Coding.
18. Health Insurance Systems and Claim Submission.
UNIT 6: MANAGING THE OFFICE.
19. Office Managerial Responsibilities.
20. Financial Management of the Medical Practice.
1. A Career as an Administrative Medical Assistant.
2. The Health Care Environment: Past, Present, and Future.
3. Medicolegal and Ethical Responsibilities.
UNIT 2: INTERPERSONAL COMMUNICATIONS.
4. The Art of Communication.
5. Receptionist and the Medical Office Environment.
6. Telephone Procedures.
7. Appointments.
UNIT 3: RECORDS MANAGEMENT.
8. Filing Procedures.
9. Medical Records.
10. Drug and Prescription Records.
UNIT 4: WRITTEN COMMUNICATIONS.
11. Written Correspondence.
12. Processing Mail and Electronic Correspondence.
UNIT 5: FINANCIAL ADMINISTRATION.
13. The Revenue Cycle: Fees, Credit, and Collection.
14. Banking.
15. Bookkeeping.
16. Procedure Coding.
17. Diagnostic Coding.
18. Health Insurance Systems and Claim Submission.
UNIT 6: MANAGING THE OFFICE.
19. Office Managerial Responsibilities.
20. Financial Management of the Medical Practice.