ACT! 2005 For Dummies
1st Edition
Published on 24. September 2004
Book
Paperback/Softback
408 pages
978-0-7645-7532-7 (ISBN)
Description
* The fun and easy introduction to the latest update to ACT!, the leading contact management/customer relationship management (CRM) software that allows users and organizations to manage their business relationships effectively
* Shows how ACT! keeps customer info in one place, providing instant access to names, phone numbers, addresses, appointments, call histories, follow-up activities, etc.
* Author Karen Fredricks is well-known in ACT! circles and is the ideal person to cover all the bases, such as setting up a contact database; adding, deleting, sorting, and finding contacts; scheduling activities; using the basic ACT! reports; creating sales opportunities; and much more
* Addresses the new relational feature that allows all contacts in the same company to be grouped together
More details
Other editions
New editions
Karen S. Fredricks
ACT! 2006 For Dummies
Book
12/2005
Wiley
€21.03
Article exhausted; check for reprint
Previous edition
Karen S. Fredricks
ACT! 6 For Dummies
Book
03/2003
1st Edition
Wiley
€22.90
Article exhausted; check for reprint
Person
Karen S. Fredricks is a fulltime ACT! consultant with over ten years of experience. Her company, Tech Benders, helps companies implement ACT!.
Content
Introduction.Part I: The Opening ACT!Chapter 1: An Overview of ACT!Chapter 2: The Various Faces of ACT!Chapter 3: Getting Your ACT! Together.Part II: Putting the ACT! Database to Work.Chapter 4: Making Contact(s).Chapter 5: A Few Good Tabs and Lists.Chapter 6: Working with Your Data.Chapter 7: The ACT! Lookup: Searching for Your Contacts.Chapter 8: Stamping Out the Sticky Note.Chapter 9: Playing the Dating Game.Part III: Sharing Your Information with Others.Chapter 10: Advanced Dating 101.Chapter 11: Using the Basic ACT! Reports.Chapter 12: Designing Your Own Reports.Chapter 13: Merging Your Information into a Document.Chapter 14: ACT! E-Mail.Part IV: Advanced ACT!ing.Chapter 15: Creating Contact Fields.Chapter 16: Customizing Layouts.Chapter 17: Zen and the Art of Database Maintenance.Chapter 18: ACT!ing with Synchronizations.Part V: Commonly Overlooked ACT! Features.Chapter 19: Integrating ACT! with Microsoft.Chapter 20: ACT!ing on Your Opportunities.Chapter 21: Grouping Your Contacts.Chapter 22: Joining a Company.Part VI: The Part of Tens.Chapter 23: Ten Differences between ACT! 2005 and ACT! 2005 Premium.Chapter 24: Ten Cool New Features in ACT! 2005.Chapter 25: Ten Tips to Make ACT! Work Better.Index.