Medical Assisting
Foundations and Practices
Published on 29. May 2009
Book
Mixed media product
1312 pages
978-0-13-515058-0 (ISBN)
Description
This book is a concentrated study of the foundations and practices of Medical Assisting and contains everything you need to know to succeed as a medical assistant. Each chapter begins with a description of the medical assistant's specific role as it pertains to the content presented in the chapter and also includes CAAHEP entry-level competencies for CMAs and ABHES entry-level competencies for RMAs. A list of competencies appears in chapters in which procedures are presented. For each competency, theory is discussed, required materials are listed, and the procedure is presented in the proper format with the task, conditions, and a space for the instructor to add the required standard (time limits, required accuracy, or necessary achievement).
More details
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
College/higher education
Dimensions
Height: 220 mm
Width: 285 mm
Thickness: 45 mm
Weight
2585 gr
ISBN-13
978-0-13-515058-0 (9780135150580)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
About the Authors:
Margaret Schell Frazier, RN, CMA, B.S. Margaret studied nursing at Parkview Methodist School of Nursing, completing an ADN at Purdue University, then a B.S. in Health Sciences at St Francis University. She continued her formal education at Indiana State University, taking courses in technical education.
Margaret spent 13 years as an educator in the health careers field, specializing in medical assistant education. In addition to teaching mainly in medical assisting programs, she was assigned to curriculum development in pharmacology technology, physical therapy assistant, phlebotomy, massage therapy, EKG technician, and medical dictation. She also worked twice on the statewide medical assisting curriculum review committee.
As an RN, she spent over 23 years at an intercity hospital working in maternal child health, including 8 years in labor and delivery. She then transferred to the emergency department where she worked for over15 years. This experience also afforded an opportunity to work in the ambulatory care center on weekends while teaching medical assisting classes. She also worked in the office of an ENT practitioner and in addition to office duties served as a private surgical scrub.
Margaret has been a member of AAMA since 1988 and a CMA during that time. She has served the organization at all three levels, local, state, and national. Her work has been published twice in the national professional journal, and has published other books. She has presented at several national meetings in continuing education seminars. She is recognized by schools around the country as an expert in curriculum development and implementation.
Retirement from nursing and the teaching arena was not a retirement from the medical field. Margaret is president and consultant of M and M Consulting and still works in both areas of a physician's office, administrative and clinical. She spends many hours at her computer writing books and in her flower shop, Margie's Rose, where she relaxes while arranging flowers.
As early as she can remember, Margie (as she is known to her friends, students, and colleagues) has been interested in the medical field. She would read anything she could about medicine and still does. Her childhood neighbor was a physician and he encouraged her, as did her father, to keep learning about medicine and to do her best in that field.
Margaret was married in 1957. She and her husband have four children, seven grandchildren, and one great-grandchild. They live on a small farm in rural northeast Indiana.
Connie Morgan, MEd, RN, CMA, graduated from Indiana Wesleyan University in 1978 with a BS in Nursing and received RN licensure the same year. She was certified as a medical assistant in 1993 and remains current in skill level and certification. She went on to earn a master's degree in Education in 1995. Connie became "hooked" on teaching when she started assisting nursing students during their clinical rotation. In the years since, she has taught nursing students at St. Joseph's Diploma School of Nursing in Fort Wayne, IN, as well as the public, the general and clinical staff at Munising Memorial Hospital in Munising, MI, and medical assistant and practical nursing students at Ivy Tech Community College in Kokomo, Logansport, and Wabash, IN.
Connie has worked in a variety of clinical areas, including nursing homes and surgical, oncology, orthopedic, urology, obstetric, pediatric, intensive care, and ambulatory care settings as a nurse, and as a medical assistant in insurance, pediatric, and podiatry settings. In addition, she has worked to promote the medical assistant profession by maintaining membership in the American Association of Medical Assistants since 1993, serving as a CRB/CAAHEP surveyor since 1996, and editing articles for the magazine Certified Medical Assistant for the past few years. She continues to teach in the medical assistant program at Ivy Tech Community College.
Margaret Schell Frazier, RN, CMA, B.S. Margaret studied nursing at Parkview Methodist School of Nursing, completing an ADN at Purdue University, then a B.S. in Health Sciences at St Francis University. She continued her formal education at Indiana State University, taking courses in technical education.
Margaret spent 13 years as an educator in the health careers field, specializing in medical assistant education. In addition to teaching mainly in medical assisting programs, she was assigned to curriculum development in pharmacology technology, physical therapy assistant, phlebotomy, massage therapy, EKG technician, and medical dictation. She also worked twice on the statewide medical assisting curriculum review committee.
As an RN, she spent over 23 years at an intercity hospital working in maternal child health, including 8 years in labor and delivery. She then transferred to the emergency department where she worked for over15 years. This experience also afforded an opportunity to work in the ambulatory care center on weekends while teaching medical assisting classes. She also worked in the office of an ENT practitioner and in addition to office duties served as a private surgical scrub.
Margaret has been a member of AAMA since 1988 and a CMA during that time. She has served the organization at all three levels, local, state, and national. Her work has been published twice in the national professional journal, and has published other books. She has presented at several national meetings in continuing education seminars. She is recognized by schools around the country as an expert in curriculum development and implementation.
Retirement from nursing and the teaching arena was not a retirement from the medical field. Margaret is president and consultant of M and M Consulting and still works in both areas of a physician's office, administrative and clinical. She spends many hours at her computer writing books and in her flower shop, Margie's Rose, where she relaxes while arranging flowers.
As early as she can remember, Margie (as she is known to her friends, students, and colleagues) has been interested in the medical field. She would read anything she could about medicine and still does. Her childhood neighbor was a physician and he encouraged her, as did her father, to keep learning about medicine and to do her best in that field.
Margaret was married in 1957. She and her husband have four children, seven grandchildren, and one great-grandchild. They live on a small farm in rural northeast Indiana.
Connie Morgan, MEd, RN, CMA, graduated from Indiana Wesleyan University in 1978 with a BS in Nursing and received RN licensure the same year. She was certified as a medical assistant in 1993 and remains current in skill level and certification. She went on to earn a master's degree in Education in 1995. Connie became "hooked" on teaching when she started assisting nursing students during their clinical rotation. In the years since, she has taught nursing students at St. Joseph's Diploma School of Nursing in Fort Wayne, IN, as well as the public, the general and clinical staff at Munising Memorial Hospital in Munising, MI, and medical assistant and practical nursing students at Ivy Tech Community College in Kokomo, Logansport, and Wabash, IN.
Connie has worked in a variety of clinical areas, including nursing homes and surgical, oncology, orthopedic, urology, obstetric, pediatric, intensive care, and ambulatory care settings as a nurse, and as a medical assistant in insurance, pediatric, and podiatry settings. In addition, she has worked to promote the medical assistant profession by maintaining membership in the American Association of Medical Assistants since 1993, serving as a CRB/CAAHEP surveyor since 1996, and editing articles for the magazine Certified Medical Assistant for the past few years. She continues to teach in the medical assistant program at Ivy Tech Community College.
Content
Unit I Introduction to the Medical Assisting Profession
Chapter 1 The Medical Assistant Profession and the History of Healthcare
Chapter 2 Medical Assisting Today
Chapter 3 Professionalism n the Workplace
Chapter 4 Medical Law and Ethics
Chapter 5 Interpersonal Communication Skills
Chapter 6 Patient-Centered Care and Education
Chapter 7 Considerations of Extended Life
Unit II Administrative Responsibilities of the Medical Assistant
Chapter 8 Written Communication
Chapter 9 Telephone Procedures
Chapter 10 Front Desk Reception
Chapter 11 Patient Scheduling
Unit III Managing Health Information in the Medical Office
Chapter 12 Medical Records Management
Chapter 13 Electronic Medical Records
Chapter 14 Computers in the Medical Office
Unit IV Managing the Medical Office
Chapter 15 Equipment, Maintenance, and Supply Inventory
Chapter 16 Office Policies and Procedures
Unit V Understanding Health Insurance: Billing and Coding Procedures
Chapter 17 Insurance Billing and Authorizations
Chapter 18 ICD-9-CM Coding
Chapter 19 Procedural Coding
Unit VI Accounts Payable and Banking Procedures
Chapter 20 Billing, Collections, and Credit
Unit VII Managing the Medical Office: Banking Procedures and Human Resources Management
Chapter 21 Payroll,Accounts Payable, and Banking Procedures
Chapter 22 Managing the Medical Office
Unit VIII The Clinical Environment
Chapter 23 The Clinical Environment and Safety in the Medical Office
Chapter 24 The Clinical Visit: Office Preparation and the Patient Encounter
Chapter 25 Medical Asepsis
Chapter 26 Surgical Asepsis
Chapter 27 Pharmacology and Medication Administration
Chapter 28 Vital Signs
Chapter 29 Minor Surgery
Unit IX Diagnostic Testing in the Medical Office
Chapter 30 Diagnostic Procedures
Chapter 31 Microscopes and Microbiology
Chapter 32 Hematology and Chemistry
Unit X Medical Specialties and Testing
Chapter 33 Urology and Nephrology
Chapter 34 Medical Imaging
Chapter 35 Cardiology and Cardiac Testing
Chapter 36 Pulmonology and Pulmonary Testing
Chapter 37 EENT
Chapter 38 Immunology and Allergies
Chapter 39 Dermatology
Chapter 40 Endocrinology
Chapter 41 Emergency Care
Chapter 42 Gastroenterologyand Nutrition
Chapter 43 Orthopedics and Physical Therapy
Chapter 44 Obstetrics and Gynecology
Chapter 45 Pediatrics
Chapter 46 Neurology
Chapter 47 Mental Health
Chapter 48 Oncology
Unit XI Nontraditional Medicine
Chapter 50 Alternative Medicine
Unit XII Career Strategies
Chapter 51 Competing in the Job Market
Appendix A: Correlation of Text to the General, Clinical, and Administrative Skills of the CMA (AAMA) 1125
Appendix B: Registered Medical Assistant (RMA) Medical Assisting Task List 1129
Appendix C: How to Become a Successful Student 1131
Appendix D: Preparing for the CMA (AAMA) and RMA (AMT) Certification Exams 1133
Appendix E: Translation of English-Spanish Phrases 1137
Appendix F: Normal Blood Values/Disease Conditions Evaluated for Abnormal Values 1139
Appendix G: Common Medical Abbreviations 1145
Appendix H: Medical Terminology Word Parts 1147
Appendix I: Answers to Chapter Case Study Critical Thinking Questions and In-Practice Scenarios 1159
Appendix J: Introduction to Medisoft Advanced (version 12) and Medisoft Simulation 1177
Chapter 1 The Medical Assistant Profession and the History of Healthcare
Chapter 2 Medical Assisting Today
Chapter 3 Professionalism n the Workplace
Chapter 4 Medical Law and Ethics
Chapter 5 Interpersonal Communication Skills
Chapter 6 Patient-Centered Care and Education
Chapter 7 Considerations of Extended Life
Unit II Administrative Responsibilities of the Medical Assistant
Chapter 8 Written Communication
Chapter 9 Telephone Procedures
Chapter 10 Front Desk Reception
Chapter 11 Patient Scheduling
Unit III Managing Health Information in the Medical Office
Chapter 12 Medical Records Management
Chapter 13 Electronic Medical Records
Chapter 14 Computers in the Medical Office
Unit IV Managing the Medical Office
Chapter 15 Equipment, Maintenance, and Supply Inventory
Chapter 16 Office Policies and Procedures
Unit V Understanding Health Insurance: Billing and Coding Procedures
Chapter 17 Insurance Billing and Authorizations
Chapter 18 ICD-9-CM Coding
Chapter 19 Procedural Coding
Unit VI Accounts Payable and Banking Procedures
Chapter 20 Billing, Collections, and Credit
Unit VII Managing the Medical Office: Banking Procedures and Human Resources Management
Chapter 21 Payroll,Accounts Payable, and Banking Procedures
Chapter 22 Managing the Medical Office
Unit VIII The Clinical Environment
Chapter 23 The Clinical Environment and Safety in the Medical Office
Chapter 24 The Clinical Visit: Office Preparation and the Patient Encounter
Chapter 25 Medical Asepsis
Chapter 26 Surgical Asepsis
Chapter 27 Pharmacology and Medication Administration
Chapter 28 Vital Signs
Chapter 29 Minor Surgery
Unit IX Diagnostic Testing in the Medical Office
Chapter 30 Diagnostic Procedures
Chapter 31 Microscopes and Microbiology
Chapter 32 Hematology and Chemistry
Unit X Medical Specialties and Testing
Chapter 33 Urology and Nephrology
Chapter 34 Medical Imaging
Chapter 35 Cardiology and Cardiac Testing
Chapter 36 Pulmonology and Pulmonary Testing
Chapter 37 EENT
Chapter 38 Immunology and Allergies
Chapter 39 Dermatology
Chapter 40 Endocrinology
Chapter 41 Emergency Care
Chapter 42 Gastroenterologyand Nutrition
Chapter 43 Orthopedics and Physical Therapy
Chapter 44 Obstetrics and Gynecology
Chapter 45 Pediatrics
Chapter 46 Neurology
Chapter 47 Mental Health
Chapter 48 Oncology
Unit XI Nontraditional Medicine
Chapter 50 Alternative Medicine
Unit XII Career Strategies
Chapter 51 Competing in the Job Market
Appendix A: Correlation of Text to the General, Clinical, and Administrative Skills of the CMA (AAMA) 1125
Appendix B: Registered Medical Assistant (RMA) Medical Assisting Task List 1129
Appendix C: How to Become a Successful Student 1131
Appendix D: Preparing for the CMA (AAMA) and RMA (AMT) Certification Exams 1133
Appendix E: Translation of English-Spanish Phrases 1137
Appendix F: Normal Blood Values/Disease Conditions Evaluated for Abnormal Values 1139
Appendix G: Common Medical Abbreviations 1145
Appendix H: Medical Terminology Word Parts 1147
Appendix I: Answers to Chapter Case Study Critical Thinking Questions and In-Practice Scenarios 1159
Appendix J: Introduction to Medisoft Advanced (version 12) and Medisoft Simulation 1177