Effective Problem Solving

This is a book for managers and all those who must solve problems as part of their working lives. It presents a practical, structured approach, which has been developed by the authors to help managers tackle their assignments more efficiently. Each step is described, vivid examples given and practical tools suggested. Exercises at each stage of the book provide useful means of evaluating performance and progress. The approach can be used by managers working alone or on a training programme. It presents up-to-date thinking and argues that managers can learn basic skills in problem solving and project management - essential elements of the manager's craft. The book should be a useful resource to managers undertaking a DMS or MBA programme. The author has dedicated it to more than two thousand managers who have attended his training programmes on Effective Problem Solving.