The Human Resources Management Handbook

This volume provides a comprehensive analysis of the principles, models, and practice of Employee Assistance Programs (EAPs) in varied corporate and institutional settings in the United States and Canada. The editors cover the rationale, policy statements, and procedural features of EAPs and deal with the procedures for marketing these programs within the organization. The papers in this volume, by contributors from the United States and Canada, describe various EAP models including service centers, assessment/referral, assessment/treatment, union based programs and peer referral. The roles of various EAP professionals are examined, including chapters on the role of the physician, the psychiatrist, the social worker, the clinical psychologist, the occupational nurse, and management. Training issues are also considered, particularly those relating to skill training.