Putting Patients First
Designing and Practicing Patient-centered Care
Published on 1. May 2003
Book
Hardback
392 pages
978-0-7879-6412-2 (ISBN)
Description
"Putting Patients First" is a complete guide to patient-centered care - the highly successful philosophy that has been championed and refined by the renowned Planetree Institute. This important volume explains the origins and uses of patient-centered care and provides a practical approach to implementing it in any health care organization. Step by step, the book clearly outlines the elements of the highly successful Planetree patient-centered care model and includes the validating research. This much-needed resource shows how to apply these methods to the larger issues of health care delivery such as managed care, workforce shortages, patients; "right to know" legislation, and hospital marketing and branding efforts. "Putting Patients First" is filled with illustrative case examples drawn from hospitals and health care organizations that have successfully implemented the Planetree model.
Reviews / Votes
"Winner of the American College of Healthcare Executives' 2004 James A. Hamilton Book of the Year Award.." (The AAMA Executive; Fall 2004)More details
Series
Language
English
Place of publication
New York
United States
Publishing group
John Wiley & Sons Inc
Target group
Professional and scholarly
Dimensions
Height: 237 mm
Width: 163 mm
Thickness: 32 mm
Weight
624 gr
ISBN-13
978-0-7879-6412-2 (9780787964122)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Susan B. Frampton | Patrick A. Charmel | Planetree
Putting Patients First
Best Practices in Patient-Centered Care
Book
12/2008
2nd Edition
Jossey-Bass
€76.82
Shipment within 10-20 days
Persons
Susan B. Frampton is executive director of Planetree. She speaks widely on cultural and organizational practices, patient-centered care, and health care consumerism. Laura Gilpin is director of the Planetree Alliance. She has served as a staff nurse and as the first patient educator and arts coordinator with Planetree. Patrick A. Charmel is president and chief executive officer of Griffin Health Services Corporation.
Content
Introduction: The Emergence of Patient-Centered Care and the Planetree Model. Susan B. FramptonPart One: Nine Elements of Patient-Centered Care1. The Importance of Human Interaction. Laura Gilpin2. Informing and Empowering Diverse Populations: Consumer Health Libraries and Patient Education. Candace Ford and Laura Gilpin3. Healing Partnerships: The Importance of Including Family and Friends. Susan Edgman-Levitan4. Nutrition: The Nurturing Aspects of Food. Kathy Reinke and Carol Ryczek5. Spirituality: Inner Resources for Healing. George Handzo and Jo Clare Wilson6. Human Touch: The Essentials of Communicating Caring Through Massage. Michele Spatz with Dianne Storby7. Healing Arts: Nutrition for the Soul. Roger Ulrich and Laura Gilpin8. Integrating Complementary and Alternative Practices into Conventional Care. David Katz9. Healing Environments: Architecture and Design Conducive to Health. Bruce Arneill and Karrie Frasca-BeaulieuPart Two: Future Directions for Patient-Centered Care10. Building the Business Case for Patient-Centered Care. Patrick A. Charmel11. Creating Consensus: Partnering withYour Medical Staff. Steven Horowitz12. Recruitment and Retention: The Future of the Health Care Workforce. Charlene Honeycutt and Phyllis Stoneburner13. Green Hospitals: The New Health Care Environmentalism. Trevor Hancock14. Adapting Patient-Centered Care to the Long-Term Care Environment. Allan Komarek15. Holistic Hospitals: Planetree on the Spiritual Frontier. Leland Kaiser16. Transformation and the Future of Health Care. Randall Carter, Susan B. Frampton, Laura Gilpin, Patrick A. Charmel