Communicating with Customers
Service Approaches, Ethics and Impact
Published on 31. October 1997
Book
Hardback
176 pages
978-1-57273-140-0 (ISBN)
Description
This volume suggests new directions for researching and improving communication practices in a variety of service contexts and provides clear guidance for organizations wishing to initiate and evaluate their efforts to improve practices with customers.
More details
Series
Language
English
Place of publication
Cresskill
United States
Target group
College/higher education
Professional and scholarly
Weight
333 gr
ISBN-13
978-1-57273-140-0 (9781572731400)
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Schweitzer Classification