The ROI of Human Capital
Measuring the Economic Value of Employee Performance
2nd Edition
Published on 1. February 2009
Book
Hardback
336 pages
978-0-8144-1332-6 (ISBN)
Description
The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit.The second edition contains new material on topics including corporate outsourcing, developments in behavioral science, and advances in trending and forecasting that have dramatically changed the way organizations measure the bottom line effect of employee performance. Utterly up-to-date, this is the go-to resource for organizations performing the essential task of measuring the value of their people.
More details
Edition
2nd Revised edition
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Edition type
Revised edition
Illustrations
Illustrations
Dimensions
Height: 233 mm
Width: 165 mm
Thickness: 29 mm
Weight
585 gr
ISBN-13
978-0-8144-1332-6 (9780814413326)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Jac Fitz-Enz has been called "the father of human performance benchmarking." He is founder of the Saratoga Institute, known worldwide for its pioneering research and reports on performance measurement and improvement, and of the consulting firm Human Capital Source.
Content
CONTENTS PREFACE TO THE SECOND EDITION PREFACE TO THE FIRST EDITION CHAPTER 1: Human Leverage CHAPTER 2: How to Measure Human Capital's Contribution to Enterprise Goals CHAPTER 3: How to Measure Human Capital's Impact on Processes CHAPTER 4: How to Measure Human Resources' Value Added CHAPTER 5: End-to-End Human Capital Value Reports CHAPTER 6: Human Capital Analytics: The Leading Edge of Measurement CHAPTER 7: Predictive Analytics: Leading Indicators and Intangible Metrics CHAPTER 8: How to Measure and Value Improvement Initiatives Results CHAPTER 9: Outsourcing: A New Operating Model? CHAPTER 10: How to Change the Game CHAPTER 11: Eleven Principles, Seven Skills, and Five Metrics INDEX