The New HR Analytics: Predicting the Economic Value of Your Companys Human Capital Investments
Predicting the Economic Value of Your Company's Human Capital Investments
Published on 26. May 2010
Book
Hardback
336 pages
978-0-8144-1643-3 (ISBN)
Description
In his landmark book The ROI of Human Capital, Jac Fitz-enz presented a system of powerful metrics for quantifying the contributions of individual employees to a company's bottom line. The New HR Analytics is another such quantum leap, reveal ing how to predict the value of future human capital investments.
Using Fitz-enz's proprietary analytic model, readers learn how to measure and evaluate past and current returns. By combining those results with focused business intelligence and applying the exclusive analytical tools in the book.
Brimming with real world examples and input from thirty top HR practitioners and thought leaders, this groundbreaking book ushers in a new era in human resources and human capital management.
Using Fitz-enz's proprietary analytic model, readers learn how to measure and evaluate past and current returns. By combining those results with focused business intelligence and applying the exclusive analytical tools in the book.
Brimming with real world examples and input from thirty top HR practitioners and thought leaders, this groundbreaking book ushers in a new era in human resources and human capital management.
More details
Person
Jac Fitz-Enz is widely acknowledged as the father of human capital strategic analysis and measurement. As founder of Saratoga Institute, he developed the first international HR bench marks. He was named by HR World as one of the Top 5 HR Management Gurus and cited by HR Magazine as one of 50 people in the last 50 years who have significantly changed the field of HR. He has authored a dozen books including the award-winning The ROI of Human Capital (9780814413326). His column, Leading Edge, appears monthly in Talent Management magazine.
Content
CONTENTS
PREFACE xi
CONTRIBUTORS xvii
PART ONE: INTRODUCTION TO PREDICTIVE ANALYTICS 1
CHAPTER ONE Disruptive Technology: The Power to Predict 3
CHAPTER TWO Toward Analytics and Prediction 8
Why Analytics Is Important 17
Measuring What Is Important, by Luis Maria Cravino
Strategic Human Capital Measures: Using Leading HCM to Implement Strategy, by Stephen Gates and Pascal Langevin
From Business Analytics to Rational Action, by Kirk Smith
PART TWO: THE HCM:21(r) MODEL 45
CHAPTER THREE Scan the Market, Manage the Risk 47
How to Improve HR Processes 56
The Intersection of People and Profits: The Employee Value Proposition, by Joni Thomas Doolin, Michael Harms, and Shyam Patel
More Than Compensation: Attracting, Motivating, and Retaining Employees, Now and in the Future, by Ryan M. Johnson
``Best in Brazil'': Human Capital and Business Management for Sustainability, by Rugenia Pomi
CHAPTER FOUR
The New Face of Workforce Planning 85
How to Put Capability Planning into Practice 94
Scenario Planning: Preparing for Uncertainty, by James P. Ware
Quality Employee Engagement Measurement: The CEO's Essential Hucametric to Manage the Future, by Kenneth Scarlett
Truly Paying for Performance, by Erik Berggren
The Slippery Staircase: Recognizing the Telltale Signs of Employee Disengagement and Turnover, by F. Leigh Branham
CHAPTER FIVE Collapsing the Silos 141
How They Are Applying It 153
Roberta Versus the Inventory Control System: A Case Study in Human Capital Return on Investment, by Kirk Hallowell
The Treasure Trove You Already Own, by Robert Coon
Waking the Sleeping Giant in Workforce Intelligence, by Lisa Disselkamp
CHAPTER SIX
Turning Data into Business Intelligence 182
How to Interpret the Data 192
Predictive Analytics for Human Capital Management, by Nico Peruzzi
Using Human Capital Data for Performance Management During Economic Uncertainty, by Kent Barnett and Jeffrey Berk
Using HR Metrics to Make a Difference, by Lee Elliott, Daniel Elliott, and Louis R. Forbringer
PART THREE: THE MODEL IN PRACTICE 215
CHAPTER SEVEN Impacting Productivity and the Bottom Line: Ingram Content Group, by Wayne M. Keegan 217
CHAPTER EIGHT Leveraging Human Capital Analytics for Site Selection: Monster and Enterprise Rent-A-Car, by Jesse Harriott, Jeffrey Quinn, and Marie Artim 224
CHAPTER NINE Predictive Management at Descon Engineering, by Umair Majid and Ahmed Tahir 240
CHAPTER TEN Working a Mission-Critical Problem in a Federal Agency, by Jac Fitz-enz 259
CHAPTER ELEVEN UnitedHealth Group Leverages Predictive Analytics for Enhanced Staffing and Retention, by Judy Sweeney 265
PART FOUR: LOOKING FORWARD 271
CHAPTER TWELVE Look What's Coming Tomorrow 273
Views of the Future: Human Capital Analytics 276
APPENDIX: THE HCM:21(r) MODEL: SUMMARY AND SAMPLES 301
INDEX 333
ABOUT THE AUTHOR 000
PREFACE xi
CONTRIBUTORS xvii
PART ONE: INTRODUCTION TO PREDICTIVE ANALYTICS 1
CHAPTER ONE Disruptive Technology: The Power to Predict 3
CHAPTER TWO Toward Analytics and Prediction 8
Why Analytics Is Important 17
Measuring What Is Important, by Luis Maria Cravino
Strategic Human Capital Measures: Using Leading HCM to Implement Strategy, by Stephen Gates and Pascal Langevin
From Business Analytics to Rational Action, by Kirk Smith
PART TWO: THE HCM:21(r) MODEL 45
CHAPTER THREE Scan the Market, Manage the Risk 47
How to Improve HR Processes 56
The Intersection of People and Profits: The Employee Value Proposition, by Joni Thomas Doolin, Michael Harms, and Shyam Patel
More Than Compensation: Attracting, Motivating, and Retaining Employees, Now and in the Future, by Ryan M. Johnson
``Best in Brazil'': Human Capital and Business Management for Sustainability, by Rugenia Pomi
CHAPTER FOUR
The New Face of Workforce Planning 85
How to Put Capability Planning into Practice 94
Scenario Planning: Preparing for Uncertainty, by James P. Ware
Quality Employee Engagement Measurement: The CEO's Essential Hucametric to Manage the Future, by Kenneth Scarlett
Truly Paying for Performance, by Erik Berggren
The Slippery Staircase: Recognizing the Telltale Signs of Employee Disengagement and Turnover, by F. Leigh Branham
CHAPTER FIVE Collapsing the Silos 141
How They Are Applying It 153
Roberta Versus the Inventory Control System: A Case Study in Human Capital Return on Investment, by Kirk Hallowell
The Treasure Trove You Already Own, by Robert Coon
Waking the Sleeping Giant in Workforce Intelligence, by Lisa Disselkamp
CHAPTER SIX
Turning Data into Business Intelligence 182
How to Interpret the Data 192
Predictive Analytics for Human Capital Management, by Nico Peruzzi
Using Human Capital Data for Performance Management During Economic Uncertainty, by Kent Barnett and Jeffrey Berk
Using HR Metrics to Make a Difference, by Lee Elliott, Daniel Elliott, and Louis R. Forbringer
PART THREE: THE MODEL IN PRACTICE 215
CHAPTER SEVEN Impacting Productivity and the Bottom Line: Ingram Content Group, by Wayne M. Keegan 217
CHAPTER EIGHT Leveraging Human Capital Analytics for Site Selection: Monster and Enterprise Rent-A-Car, by Jesse Harriott, Jeffrey Quinn, and Marie Artim 224
CHAPTER NINE Predictive Management at Descon Engineering, by Umair Majid and Ahmed Tahir 240
CHAPTER TEN Working a Mission-Critical Problem in a Federal Agency, by Jac Fitz-enz 259
CHAPTER ELEVEN UnitedHealth Group Leverages Predictive Analytics for Enhanced Staffing and Retention, by Judy Sweeney 265
PART FOUR: LOOKING FORWARD 271
CHAPTER TWELVE Look What's Coming Tomorrow 273
Views of the Future: Human Capital Analytics 276
APPENDIX: THE HCM:21(r) MODEL: SUMMARY AND SAMPLES 301
INDEX 333
ABOUT THE AUTHOR 000