Balanced Diversity
A Portfolio Approach to Organizational Change
Published on 10. August 2020
Book
Paperback/Softback
168 pages
978-0-6484694-7-6 (ISBN)
Description
Karen is a self-professed organizational change management rebel with a cause. She is prepared to push the boundaries of the profession and challenge traditional ways of thinking.
Originally a service management professional with a passion for the people side of change, Karen made the 'formal' shift into the organizational change management profession in 2011. She authored a white paper, which unexpectedly turned into a book that introduced a new and innovative framework for ensuring changes become embedded into the fabric of the organization. Balanced Diversity was hailed as ground-breaking by the service management industry-the target audience at the time.
Ten years later, Karen has revised the publication for a more agile and digitally enabled world, and broadened its applicability to every industry sector. The Balanced Diversity framework is a guide for every leader of change who needs access to a wide range of practices. It advocates the use of a diverse yet balanced approach. The practices within the framework are arranged into groups (quadrants) of informal and formal practices that either deliver on current commitments (fulfillment) or move the organization farther along the path to change (innovation). The key is to select a balance of practices from each group in order to successfully embed change into the organization.
Karen's other publications include:
'Game On! Tactics to Win When Leading Change is Everyone's Business'
'Unleash the Resiliator within - Resilience: A Handbook for Individuals'
'Unleash the Resiliator within - Resilience: A Handbook for Leaders'
Her work has been acclaimed as inspiring, thought-provoking, insightful, powerful, challenging and energizing.
More details
Language
English
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 280 mm
Width: 216 mm
Thickness: 11 mm
Weight
644 gr
ISBN-13
978-0-6484694-7-6 (9780648469476)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Karen Ferris is a self-professed organizational change rebel with a cause. She will constantly challenge the status quo when her reason for doing so is defensible.Karen began her life in IT and spent most of that in IT service management (ITSM). She is still recognized as one of the leading experts in that space. For the most part, she was a people leader.As someone continually focused on the people side of change, she authored a publication titled Balanced Diversity: A Portfolio Approach to Organizational Change in 2011 She considered herself an accidental author back then. She stumbled across a framework for embedding change, set out to write a white paper on using it with ITSM, and ended up writing a book. Karen realized she had always been doing organizational change management but never called it that. The book propelled Karen formally into the industry.In 2019 she authored 'Game On! Change is Constant: Tactics to Win When Leading Change Is Everyone's Business' to prepare organizations and everyone in them for constant and uncertain change.The year 2020 saw the publication of two books: 'Unleash the Resiliator Within - Resilience: A Handbook for Individuals' and its companion, 'A Handbook for Leaders'. In the same year, Karen revised her 'Balanced Diversity' book, making it applicable to any industry.Born in Liverpool, Karen emigrated to Australia in 1998 and now lives in Melbourne with her wife, Breed. Her consultancy practice focuses on organizational change management, workforce resilience, leadership capability uplift, and remote working. She is a sought-after international keynote speaker and accomplished consultant.Karen is an avid Liverpool Football Club supporter, an Elvis fan, a calceophile, and an arctophile. You may need to Google those!