Managing the New Public Services
2nd Edition
Published on 19. June 1996
Book
Hardback
336 pages
978-0-333-66434-6 (ISBN)
Description
Managing the New Public Services evaluates managerial changes in British public services since 1979 focusing on the 'New Public Management' and its rationale and practices. The authors analyse the political origins of public service change and its impact on the key managerial functions, on service-users and on staff. The second edition has been thoroughly revised and updated throughout. Several chapters have been completely rewritten and new chapters have been added on Marketing and Information and Communications.
More details
Edition
2nd Revised edition
Language
English
Place of publication
Basingstoke
United Kingdom
Target group
College/higher education
Professional and scholarly
Edition type
Revised edition
Illustrations
figures, tables, bibliography, index
Dimensions
Height: 240 mm
Width: 159 mm
Weight
694 gr
ISBN-13
978-0-333-66434-6 (9780333664346)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Book
07/1996
Palgrave Macmillan
€106.99
Shipment within 15-20 days
Content
List of Figures and Tables - Abbreviations - List of Contributors - Preface to the Second Edition - PART 1: THE CHANGING CONTEXTS OF MANAGEMENT - The Political Economy of Public Sector Change; D.Farnham & S.Horton - Managing Private and Public Organizations; D.Farnham & S.Horton - PART 2: MANAGERIAL FUNCTIONS - Strategic Management; H.Elcock - Financial Management; R.Tonge & S.Horton - Marketing; R.Christy & J.Brown - People Management and Employment Relations; D.Farnham & L.Giles - Information and Communications Technology; C.Bellamy - PART 3: CASE STUDIES - The Civil Service; S.Horton - Local Government; H.Elcock - The National Health Service; I.Kendall, G.Moon, N.North & S.Horton - Education; M.McVicar - Managing the Police: A Force for Change?; S.P.Savage & F.Leisham - PART 4: CONCLUSION - Public Service Managerialism: A Review and Evaluation; D.Farnham & S.Horton - Bibliography - Index