
The First-Time Manager: Leading Through Crisis
Paul Falcone(Author)
HarperCollins (Publisher)
Published on 5. September 2023
Book
Paperback/Softback
240 pages
978-1-4002-4230-6 (ISBN)
Description
THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES
Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and even handling an international pandemic.
As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere.
Paul Falcone, author of 101 Tough Conversations to Have with Employees and HR and leadership expert will help you master unforeseen challenges in the workplace, including:
Individual Crises: Whether issuing disciplinary actions, losing a key member of the team, delivering bad news to your boss, or even being set up for pretaliation, there are steps you can take to overcome these challenges.
Departmental or Team Crises: Inheriting a new team can be tough and, even worse, handling internal disputes can cause a serious disruption in workflow and impact a team's energy.
Company Crises: When the company faces challenges, they often pass that stress to managers. As a manager, you must maintain a positive environment and it's not as difficult as you think.
Social and Global Crises: You must master the skills of listening, stress management, and knowing how to navigate your own emotions during any global crisis.
This timely follow-up to the go-to manual for management training, The First-Time Manager, will teach you how to face tough situations you never expected to face.
Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and even handling an international pandemic.
As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere.
Paul Falcone, author of 101 Tough Conversations to Have with Employees and HR and leadership expert will help you master unforeseen challenges in the workplace, including:
Individual Crises: Whether issuing disciplinary actions, losing a key member of the team, delivering bad news to your boss, or even being set up for pretaliation, there are steps you can take to overcome these challenges.
Departmental or Team Crises: Inheriting a new team can be tough and, even worse, handling internal disputes can cause a serious disruption in workflow and impact a team's energy.
Company Crises: When the company faces challenges, they often pass that stress to managers. As a manager, you must maintain a positive environment and it's not as difficult as you think.
Social and Global Crises: You must master the skills of listening, stress management, and knowing how to navigate your own emotions during any global crisis.
This timely follow-up to the go-to manual for management training, The First-Time Manager, will teach you how to face tough situations you never expected to face.
More details
Series
Language
English
Place of publication
United States
Publishing group
HarperCollins Focus
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 211 mm
Width: 137 mm
Thickness: 23 mm
Weight
295 gr
ISBN-13
978-1-4002-4230-6 (9781400242306)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Paul Falcone
The First-Time Manager: Leading Through Crisis
E-Book
09/2023
HarperCollins
€10.99
Available for download
Person
Paul Falcone is principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon Animation Studios and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.
Paul is the author of seventeen books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Hindi, Russian, Korean, Vietnamese, Indonesian, and Turkish and have sold in excess of 750,000 copies worldwide.
Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, an adjunct faculty member in UCLA Extension's School of Business and Management, and a member of the board of directors of the American Management Association. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of hiring, talent and performance management, leadership development, workplace ethics, and effective leadership communication.
Paul is the author of seventeen books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Hindi, Russian, Korean, Vietnamese, Indonesian, and Turkish and have sold in excess of 750,000 copies worldwide.
Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, an adjunct faculty member in UCLA Extension's School of Business and Management, and a member of the board of directors of the American Management Association. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of hiring, talent and performance management, leadership development, workplace ethics, and effective leadership communication.