Office Administration

Part 1 The function of the office: the responsibilities of the office; management; organization. Part 2 The physical aspects of the office: the location of the office; the office environment; physical considerations. Part 3 Office machinery: an introduction to office machines; typewriters; word processing; dictating machines; reprography. Part 4 Electronic data processing: data processing; computers; information systems. Part 5 The personnel of the office: engaging office staff; managing office staff. Part 6 The services provided by the office: filing and indexing; communication; some practical aspects of communication; correspondence; report writing. Part 7 Control in the office: office systems; organization and method; control of work in the office; forms. Part 8 Security and the office: minimizing fraud and loss; risk management. Appendix: the office administrator and statute law.