How to Disagree Without Being Disagreeable
Getting Your Point Across with the Gentle Art of Verbal Self-Defense
1st Edition
Published on 18. April 1997
Book
Hardback
208 pages
978-0-471-15701-4 (ISBN)
Description
As bestselling author Suzette Haden Elgin proves, you don't have tolive your life on red alert. With her Gentle Art of VerbalSelf-Defense techniques, you'll be able to respond clearly tohostile comments from others--or deliver necessary negativemessages of your own--without sacrificing your dignity orprinciples. You'll learn to:
* Keep domestic disagreements from escalating
* Deliver criticism to coworkers, employers, or employees
* Handle aggressive, negative comments about race, politics, orreligion
* Provide discipline without increasing hostility
* Use language that reduces tension and creates rapport in everysituation
* Keep domestic disagreements from escalating
* Deliver criticism to coworkers, employers, or employees
* Handle aggressive, negative comments about race, politics, orreligion
* Provide discipline without increasing hostility
* Use language that reduces tension and creates rapport in everysituation
More details
Language
English
Place of publication
New York
United States
Publishing group
John Wiley & Sons Inc
Product notice
sewn/stitched
Cloth over boards
Dimensions
Height: 235 mm
Width: 157 mm
Thickness: 17 mm
Weight
498 gr
ISBN-13
978-0-471-15701-4 (9780471157014)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Suzette Haden Elgin
How to Disagree Without Being Disagreeable
Getting Your Point Across with the Gentle Art of Verbal Self-Defense
Book
04/1997
Jossey-Bass
€19.80
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Person
Suzette Haden Elgin, Ph.D., is the founder of the Ozark Center for Language Studies, near Huntsville, Arkansas. She is nationally recognized for her seminars and public speaking and is the author of ten books on the Gentle Art of Verbal Self-Defense, including Genderspeak, You Can't Say That to Me!, The Gentle Art of Communicating with Kids and Try to Feel It My Way (all published by Wiley).
Content
OVERVIEW.
Is Hostile Language Bad?
Is Hostile Language Necessary?
LAYING THE FOUNDATION.
Detachment.
Listening.
Metaphors.
TECHNIQUES.
Using the Satir Modes.
Using Presuppositions.
Managing the Verbal Attack Patterns.
Reducing Tension, Increasing Rapport.
Conclusion.
References and Bibliography.
Index.
Is Hostile Language Bad?
Is Hostile Language Necessary?
LAYING THE FOUNDATION.
Detachment.
Listening.
Metaphors.
TECHNIQUES.
Using the Satir Modes.
Using Presuppositions.
Managing the Verbal Attack Patterns.
Reducing Tension, Increasing Rapport.
Conclusion.
References and Bibliography.
Index.