Quality and Operations Management Revised Edition
Revised Edition
1st Edition
Published on 1. August 2016
Book
Hardback
118 pages
978-1-138-14790-4 (ISBN)
Description
This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.
More details
Series
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
Professional Practice & Development
Dimensions
Height: 297 mm
Width: 210 mm
Weight
380 gr
ISBN-13
978-1-138-14790-4 (9781138147904)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
E-Book
06/2013
1st Edition
Routledge
€69.99
Available for download
E-Book
06/2013
1st Edition
Routledge
€69.99
Available for download
Book
12/2007
1st Edition
Pergamon
€84.00
Shipment within 15-20 days
Person
John Corrigan, Frederick M. Denny, Carlos M. N. Eire, Martin S. Jaffee
Content
Introduction Managing quality operations; Chapter 1 The language of quality; Chapter 2 Improvement; Chapter 3 Operations management; Chapter 4 Techniques for planning and control; Chapter 5 Quality in health, safety and environment;