Communicate with Emotional Intelligence
Personal Competencies and Key Relationships That Will Transform the Way You Work
Published on 1. October 2001
Book
Paperback/Softback
128 pages
978-1-85703-763-0 (ISBN)
Description
This guide shows how emotionally intelligent communication can be learnt. John Eaton and Roy Johnson deliver techniques and skills for better management: developing empathy, managing conflicts, and creating win/win situations.
More details
Series
Language
English
Place of publication
London
United Kingdom
Publishing group
Little, Brown Book Group
Target group
Professional and scholarly
Product notice
Paperback (UK-B)
Illustrations
illustrations
Dimensions
Height: 198 mm
Width: 129 mm
Weight
120 gr
ISBN-13
978-1-85703-763-0 (9781857037630)
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Schweitzer Classification
Content
What is emotionally intelligent communication?; self-management; active listening; empathy; collaborative interaction; managing conflict.