
CQ
Developing Cultural Intelligence at Work
Stanford Business Books,US (Publisher)
Published on 30. April 2010
Book
Paperback/Softback
264 pages
978-0-8047-7172-6 (ISBN)
Description
This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider's natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner.
CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one's motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture.
A manager with a high CQ can enter into new cultural settings-national, professional, organizational, regional-and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one's own skills and improve one's CQ.
CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one's motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture.
A manager with a high CQ can enter into new cultural settings-national, professional, organizational, regional-and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one's own skills and improve one's CQ.
Reviews / Votes
"This book is an immensely useful guide to the use of cultural intelligence at work. Cultural intelligence is the individual's capacity for successful work and social adaptation to new cultural settings, and indeed to any unfamiliar social environment. Part I details the various components of cultural intelligence. Part II provides realistic, practical, culture-sensitive stories from intercultural work settings. It describes how leading multicultural organizations deal with cultural diversity, how to create high performing international teams, how to improve job assignments to other cultures, how to deal with a diverse work force, and how to lead people in international organizations."-Harry C. Triandis, University of Illinois, at Urbana-Champaign "One of tomorrow's certainties is that more and more people will need to understand the effects of culture on behavior and the impact of cultural differences. In CQ, the authors give us important frameworks and insights for developing an understanding of cultures other than our own. Throughout the book, interesting, intriguing, and stimulating examples are presented that focus on cultural differences in workplace interactions and the necessity for dealing with them effectively from the points of view of all stakeholders involved."-Richard Brislin, University of HawaiiMore details
Edition
New edition
Language
English
Place of publication
Palo Alto
United States
Publishing group
Stanford University Press
Target group
College/higher education
Professional and scholarly
Edition type
New edition
Product notice
Paperback (trade)
Illustrations
10 tables, 15 figures
Dimensions
Height: 226 mm
Width: 153 mm
Thickness: 22 mm
Weight
385 gr
ISBN-13
978-0-8047-7172-6 (9780804771726)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
P. Christopher Earley is Auran J. Fox Chair in Business and Dean of the University of Connecticut School of Business. Soon Ang is the Goh Tjoei Kok Chair Professor in International Management & IT at the Nanyang Business School, Nanyang Technological University, Singapore. Joo-Seng Tan is Associate Professor of Management at Nanyang Technological University's Nanyang Business School.
Content
Contents Preface Section I ' Understanding Cultural Intelligence Chapter 1: Introduction - Positioning Cultural Intelligence in the Global Economy Chapter 2: What is Cultural Intelligence & Why Does It Matter? Chapter 3: Preparing Your Mind: The Cultural Strategic Thinking Basis of CQ Chapter 4: Directing Your Energy: The Motivational Basis of CQ Chapter 5: Presenting Yourself: The Behavioral Basis of CQ Section II ' Applying CQ to Your Workplace Chapter 6: Working Effectively in the Culturally Diverse Workplace Chapter 7: Succeeding in Global Work Assignments Chapter 8: Building High Performing Global Teams Chapter 9: Leading Globally Chapter 10: Summary and Concluding Thoughts Further Readings Appendix: A Self-Assessment of Your CQ Index About the Authors