Team Building

About the Online Assessments v Introduction 1 Part One: The Four Cs of Team Development 9 1 The Search for the High-Performing Team 11 2 Context: Laying the Foundation for Team Success 21 3 Composition: Getting the Right People on the Bus 37 4 Competencies: Developing Team Skills for High Performance 57 5 Change: Devising More Effective Ways of Working Together 85 6 Bringing the Four Cs Together: Designing a Team-Building Program 103 Part Two: Solving Specifi c Problems Through Team Building 127 7 Managing Confl ict in the Team 129 8 Overcoming Unhealthy Agreement 155 9 Reducing Confl ict Between Teams 169 10 Leading Innovative Teams 183 Part Three: Team Building in Different Types of Teams 205 11 Managing the Temporary Team 207 12 Creating Effective Cross-Cultural Teams 219 13 High-Performing Virtual Teams 235 14 Managing Interorganizational Alliance Teams 247 Part Four: The Challenge of Team Building for the Future 267 15 Challenges for Building Effective Teams 269 Notes 278 The Authors 287 Index 289