Process Re-Engineering Organizatioinal Change And Performance Improvement
Published on 16. October 1998
Book
Paperback/Softback
480 pages
978-0-07-709436-2 (ISBN)
Description
The book features the authors' unique approach to achieving and sustaining outstanding performance by focusing simultaneously on people, processes and structures and systems. It provides concepts to help launch performance improvement programmes and practical tips which aid successful implementation.
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
McGraw-Hill Education - Europe
Target group
Professional and scholarly
Illustrations
illustrations
Dimensions
Height: 244 mm
Width: 173 mm
Thickness: 30 mm
Weight
1200 gr
ISBN-13
978-0-07-709436-2 (9780077094362)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Persons
Jean-Frani?ois Manzoni is Associate Professor of Management and founding director of the research initiative on High Performance Organizations at INSEAD in Fontainebleau, France.
Content
1. Process Re-engineering, organizational change and performance improvement 2. Core processes and performance improvement 3. Information technology and performance innovation 4. Measuring, evaluating and rewarding employee performance 5. Managing people, managing change 6. Organizational structure and process orientation 7. A race without a finish line