Human Relations
Interpersonal Job-Oriented Skills: United States Edition
10th Edition
Published on 7. July 2008
Book
Paperback/Softback
432 pages
978-0-13-501944-3 (ISBN)
Description
Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this exciting tenth edition. Focusing on today's work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment. KEY FEATURES: This edition features a new chapter on self-esteem, current research on emotional and social intelligence and fresh cases, exercises and skill builders that prepare students for today's business environment.
More details
Edition
10th edition
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 276 mm
Width: 210 mm
Weight
840 gr
ISBN-13
978-0-13-501944-3 (9780135019443)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Book
04/2011
11th Edition
Pearson
€107.87
Article exhausted; check for reprint
Content
1. A Framework for Interpersonal Skill Development
2. Understanding Individual Differences
3. Developing Self-Esteem and Self-Confidence
4. Interpersonal Communication
5. Developing Teamwork Skills
6. Group Problem Solving and Decision Making
7. Cross-Cultural Relations and Diversity
8. Resolving Conflicts with Others
9. Becoming an Effective Leader
10. Motivating Others
11. Helping Others Develop and Grow
12. Positive Political Skills
13. Customer Satisfaction Skills
14. Enhancing Ethical Behavior
15. Stress Management and Personal Productivity
16. Job Search and Career Management Skills
2. Understanding Individual Differences
3. Developing Self-Esteem and Self-Confidence
4. Interpersonal Communication
5. Developing Teamwork Skills
6. Group Problem Solving and Decision Making
7. Cross-Cultural Relations and Diversity
8. Resolving Conflicts with Others
9. Becoming an Effective Leader
10. Motivating Others
11. Helping Others Develop and Grow
12. Positive Political Skills
13. Customer Satisfaction Skills
14. Enhancing Ethical Behavior
15. Stress Management and Personal Productivity
16. Job Search and Career Management Skills