The Performance Pipeline

Preface ix Part One The Performance Pipeline Concept Introduction Dealing with Pervasive Uncertainty 3 1 Defining Your Performance Pipeline 21 Part Two Expected Results at Every Level of Leadership 2 Enterprise Chief Executive Officer: Perpetuating the Enterprise 47 3 Group Managers: Portfolio of Businesses 71 4 Business Managers: Short-Term and Long-Term Profit 93 5 Function Managers: Competitive Advantage 113 6 Managers of Managers: Productivity 129 7 Managers of Others: The Enablers 147 8 Self-Managers: Delivering the Products and Services 175 Part Three Successful Implementation of the Performance Pipeline 9 Creating a Context for Performance 201 10 Enabling Layer Transitions 225 11 Implementing Your Performance Pipeline 245 Tool 1: Actual Performance Pipeline from Company E 261 Tool 2: Interview Questions 279 Acknowledgments 285 The Author 287 Index 289